This is an emerging, rapidly evolving situation and updated information will be provided as it becomes available.
The information on this page was last updated on 3/30/2020.
As the number of COVID-19 cases continue to rise in Mecklenburg County, the Charlotte-Mecklenburg Emergency Management Office has announced a Stay at Home order for County residents. This order supersedes all previous and other local orders and state orders. The State has issued a Stay at Home Order for the State of North Carolina effective at 5 p.m. March 30. The most restrictive Order in any situation has authority.
Mecklenburg County Public Health (MCPH) considers novel coronavirus (COVID-19) to be a very serious public health threat and has declared a State of Emergency. The declaration allows the County access to state and federal funds to offset the costs of fighting the pandemic.
Follow the North Carolina Department of Health and Human Services (NCDHHS) for statewide information and the Centers for Disease Control (CDC) for national and international information.
Questions about the Stay at Home order can be directed to the Stay at Home Order Call Center at
The most up to date information is tavailable on the
If you believe you've come into contact with someone who has been diagnosed with COVID-19 (2019 Novel Coronavirus) here is how you can determine your risk of contracting the virus.
The risk of infection depends on exposure. Currently, North Carolina and Mecklenburg County are seeing community transmission of COVID-19, which means everyone is at risk for contacting COVID-19 and should take appropriate precautions.
Individuals who are at
higher risk of getting very sick with COVID-19 include:
• Age 65 years and older
• Live in a nursing home or long-term care facility
• Have a high-risk medical condition including chronic lung disease, heart disease, obesity, a weakened immune system, or other underlying medical conditions
If you are experiencing symptoms of COVID-19, which include
fever, cough or shortness of breath, call your healthcare provider or the public health department at 980-314-9400. Mecklenburg County Public Health is working closely with the local hospital systems and community providers to coordinate access to care, including triage/evaluation for COVID-19 and testing when indicated.
Not all individuals with symptoms of COVID-19 need to be tested.
Mecklenburg County Public Health will continue working to make COVID-19 evaluation/triage and testing available to all who need it in our community. To talk with a medical professional about testing for COVID-19, call your healthcare provider or the public health department at 980-314-9400.
If you have been diagnosed with COVID-19 or believe you may have the infection, you should avoid contact with others as much as possible (isolation).
You can stop isolating yourself when you answer YES to ALL three questions:
Call your healthcare provider if your symptoms are getting worse or you have any concerns about your health.
MCPH recommends the public take the following steps to prevent the spread of COVID-19:
Still have questions? View
Frequently Asked Questions or call the Mecklenburg County Public Health Hotline at 980-314-9400.Hotline is available Monday-Friday, 8am-5pm and Saturday-Sunday, 10am-2pm.
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Health Alert: To prevent spread of COVID-19, County services are operating at a limited capacity.