This is an emerging, rapidly evolving situation and updated information will be provided as it becomes available.
The information on this page was last updated on 4/8/2020.
Mecklenburg County residents are under a
County Stay at Home Order and a
State of North Carolina Stay at Home order. Both orders require residents to:
EVERYONE, even people who are young and healthy, must stay home (except for activities considered essential) and practice physical social distancing to slow the spread of COVID-19. If there is a question about which Order to follow, the Order that is the most restrictive in any circumstance should be followed.
To learn more about the County Stay at Home Order, call
(704) 353-1926, Monday - Friday, 8 a.m. - 8 p.m.
Are you a medical professional who wishes to volunteer? Please refer to North Carolina Training Exercise Response Management System (TERMS) for training and information.
If each infected person spreads the virus to two other people, the chain of infection grows exponentially. Avoiding even one social transmission early can significantly reduce the number of infections. It is possible that an infected person can infect others before they show symptoms.
Trusted information sources for Mecklenburg County and North Carolina:
If you believe you have come into contact with someone who has been diagnosed with COVID-19 (2019 Novel Coronavirus) here is how you can determine your risk of contracting the virus.
COVID-19 is a respiratory illness and everyone is at risk of infection. Individuals with a higher risk of getting very sick from COVID-19 include:
Not everyone needs to be tested for COVID-19. Here is information to help make decisions about seeking care or testing:
Most people who get COVID-19 will recover without needing medical care.
additional information if you begin to feel sick. To talk with a medical professional about evaluation and/or testing for COVID-19, call your healthcare provider or the Public Health hotline at
980-314-9400, Option 1 to speak with a community provider.
If you develop
emergency warning signs for COVID-19, seek medical attention immediately and describe your symptoms and any known COVID-19 exposures.
If you have been diagnosed with COVID-19 or believe you may have the infection, you should isolate yourself and avoid contact with others as much as possible. You can leave home when you answer YES to ALL three questions:
additional information about isolation. Call your healthcare provider if your symptoms are getting worse or you have any concerns about your health.
Please follow the following good hygiene practice to help prevent the spread of COVID-19:
Still have questions? View our
Frequently Asked Questions or call the Mecklenburg County Public Health Hotline at
980-314-9400.Hotline is available Monday-Friday, 8am-5pm and Saturday-Sunday, 10am-2pm.
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Health Alert: To prevent spread of COVID-19, County services are operating at a limited capacity.