Starting Monday, March 30, 2020, Mecklenburg County Public Health's (MCPH) southeast location (249 Billingsley Rd.) will close to the public. Family Planning, Sexually Transmitted Infection (STI) and HIV testing services will be provided exclusively at the northwest location (2845 Beatties Ford Rd., Charlotte). If you have questions regarding Family Planning, STI or HIV services please call 704-336-6500.
Child Development Services Agency
Access the service here: https://www.mecknc.gov/HealthDepartment/cds/Pages/default.aspx
Communicable Disease (CD)
Call 704-336-2812 or visit the
Communicable Disease Website
Services Temporarily Suspended
Environmental Health-State Inspections
Call the main Environmental Health number at 980-314-1620 or visit the
Environmental Health website.
Limited services are available. Please call 704-336-6500 for more information.
HIV/Sexually Transmitted Infections Clinic
Call 704-336-6500 or visit the
HIV/Sexually Transmitted Infections Clinic website.
Routine services will be postponed until a later date.Breast and Cervical Cancer Care Program (BCCP)Routine services will be postponed until a later date.
Call 704-336-6500 or visit the
TB Control website.
Request Vital Records
Women, Infants & Children's Program (WIC)
Customers can call the NW and Charlotte East WIC Office at 704-336-6500. When possible, customers will be assisted by phone. Customers can also visit the
Domestic Violence Adult Services/Programa Confianza Service is currently suspended. For domestic violence crisis support, call the Greater Charlotte Hope Line at 980-771-HOPE (4673) or the National Domestic Violence Hotline at 1-800-799-7233.Domestic Violence Children's Services Service is currently suspended. For domestic violence crisis support, call the Greater Charlotte Hope Line at 980-771-HOPE (4673) or the National Domestic Violence Hotline at 1-800-799-7233. Teens experiencing dating violence can text loveis to 22522.
Criminal Justice Services will be closed to the public. All case management services (Pretrial, Re-Entry Recovery Court, and Forensic Evaluations Unit) will be provided remotely. Clients can call 980-314-1750 for questions or contact their case managers directly.
The OTC will close its service point counter to the public beginning Wednesday, March 18th. Taxpayers will not be able to obtain in-person customer service assistance or make payments at the counter.
The OTC drop box, located to the left of the service points, will be available for tax payments. Please use entrance E to access the lobby and the drop box. Only checks may be submitted through the drop box. Be sure to include the bill or parcel number on your check.
Taxpayers may also
pay their bills using electronic checks (eChecks) or credit and debit cards online or by calling 1-800-994-1026. Please note that Mecklenburg County will absorb credit card and debit card service fees for the duration of the COVID-19 emergency. No fee will be charged to the payer when using a credit card, debit card, or electronic check (eCheck) to pay tax bills.
To speak to a collections representative, please
email, dial 311 (704-336-7600 if dialing outside the county limits), or visit the
The Mecklenburg County Office of the Tax Collector has cancelled all upcoming tax foreclosure sales including those scheduled for Tuesday, March 24th at 11 am and 12 pm at the Mecklenburg County Courthouse, 832 E. Fourth St., Charlotte.
Due to the COVID-19 state of emergency, issuance of Yard/Attic Sale Licenses has been suspended. The suspension will remain in effect until the North Carolina stay at home order changes to permit this activity. Thank you for your patience.
The County Assessor’s Office will be closed to the public. Services are available by phone by calling 980-314-4226. Information including all forms (exemptions, appeals, etc.) are available
We will have phone service and our website should provide all information, forms (exemption, appeals and such), etc that someone should need. All of our email addresses will be regularly checked and answered. Staff will response to any emails, phone calls as soon as possible. Customers can send in any completed forms by mail or scan them and email them to the office.
Vital Records / Marriage / Notary
Marriage Licenses: By appointment only at 980-314-4951. Applicants must complete
online application in advance.Marriage Certificates: Must be requested
online onlyBirth Certificates: Must be requested
online onlyNotary Oaths: By appointment only at 980-314-4951
Real Estate Recording: We will have limited staff available onsite to record real estate documents. It is suggested that attorneys utilize e-recording with one of our vendors (Simplifile, CSC, and EPN) if possible. Due to limited staffing and observance of public health guidelines, please expect delays if visiting our office.
Notary oaths and marriage licenses: By appointment only. Marriage applicants must
apply online in advance. Call 980-314-4951 to schedule your appointment.
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County services are operating at a limited capacity. Questions about COVID-19? Call Public Health Hotline: 980-314-9400