Mecklenburg County Health Department Client Rights
As a client of Mecklenburg County Health Department, you have a right to:
- Treatment with respect and dignity without discrimination
- Privacy and confidentiality of your information
- Effective communication of services provided
- Informed consent and participation in services provided to you
- High quality and timely service delivery
- A qualified interpreter to assist with service delivery
- Auxiliary aids and services when needed
- A process to provide feedback or file a complaint
Wish to file a complaint? You can speak to a Health Department employee, complete an online Mecklenburg County Health Complaints form, or email
HealthComplaints@MeckNC.gov.*
*This inbox is reserved for complaints related to Mecklenburg County Health Department service delivery. Please send all other questions to MeckHealth@MeckNC.gov
Community Engagement
Need someone to speak at an upcoming event? We would love to share public health knowledge and experience with the community!
A public health educator from the Mecklenburg County Public Health is available to attend your health fair, community event, or large meeting to provide education and answer questions with your business, school, or community organization.