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Mecklenburg County Environmental Health does not have jurisdiction or authority over bed bug complaints or mold complaints in rental apartments or rental homes. Environmental Health cannot investigate or regulate these issues.
County residents may receive assistance from the City of Charlotte or Mecklenburg County Code Enforcement by calling 311.
Environmental Health staff investigate complaints received from the public alleging sanitation deficiencies and foodborne illnesses associated with dining at permitted facilities located in Mecklenburg County.
Please note that all information received by this office, except for reports containing medical information, are public records and can be reviewed by anyone making a request to view the record.
submit your request in one of the following ways:
Mecklenburg County Health Department3205 Freedom Drive, Suite 8000 Charlotte, NC 28208
On July 1, 2021 Mecklenburg County will increase service capacity. Read the latest service availability update.