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Address

Office Location:


All Locations Closed Until Further Notice

DSS Main Office
​Wallace H. Kuralt Centre
301 Billingsley Road
Charlotte, NC 28211

West Charlotte Location
Community Resource Center
3205 Freedom Drive
Charlotte, NC 28208
Hours: Mon-Fri  8 a.m. - 5 p.m.

Contact

Customer Connection
704-336-3000

Key Initiatives

​DSS Divisions

Clinical & Contractual Services Division

Clinical and Contractual Services(CCS) provides technical assistance and consultation to Health & Human Services departments and Criminal Justice Services.

Economic Services Division

The Economic Services Division administers federal- and state-mandated programs for eligible families.

Services for Adults

This division provides services for and information to older and/or disabled adults.  The division’s goal is to enhance our customers’ self-sufficiency and accessibility to available resources.

Youth and Family Services

The Youth and Family Services Division provides services and information to protect children by strengthening the capacity for self-sufficiency of families whose children’s health, welfare and safety are at risk.


Address

Office Location:


All Locations Closed Until Further Notice

DSS Main Office
​Wallace H. Kuralt Centre
301 Billingsley Road
Charlotte, NC 28211

West Charlotte Location
Community Resource Center
3205 Freedom Drive
Charlotte, NC 28208
Hours: Mon-Fri  8 a.m. - 5 p.m.

Contact

Customer Connection
704-336-3000

Key Initiatives

close alertCounty services are operating at a limited capacity. Questions about COVID-19? Call Public Health Hotline: 980-314-9400