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Address

Office Location:

DSS Main Office
​Wallace H. Kuralt Centre
301 Billingsley Road
Charlotte, NC 28211

West Charlotte Location
Community Resource Center
3205 Freedom Drive
Charlotte, NC 28208
Hours: Mon-Fri  8 a.m. - 5 p.m.

Contact

Customer Connection
704-336-3000

Key Initiatives

Clinical & Contractual Services Division

Clinical and Contractual Services(CCS) provides technical assistance and consultation to Health & Human Services departments and Criminal Justice Services.

Purpose:

​Develop actions to meet and resolve behavioral health issues identified by the Departments of the Consolidated Human Services Agency.

Scope of Work:

  • Provides integrated programmatic expertise through clinical consultation regarding Behavioral Health (BH), Intellectual and Developmental Disabilities (IDD), Substance Abuse (SA) services, and nursing case management  for children and adults. 
  • Manages an array of contracts for Health and Human Services that address for individuals with BH, IDD, and SA needs
  • Develops actions to meet and resolve issues related to clinical care, provider-community network and performance outcomes.
  • Provides guidance and knowledge specific to behavioral and physical healthcare for consumers served by Health and Human Services departments.


Address

Office Location:

DSS Main Office
​Wallace H. Kuralt Centre
301 Billingsley Road
Charlotte, NC 28211

West Charlotte Location
Community Resource Center
3205 Freedom Drive
Charlotte, NC 28208
Hours: Mon-Fri  8 a.m. - 5 p.m.

Contact

Customer Connection
704-336-3000

Key Initiatives