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Address

Mailing Address:

Mecklenburg County Code Enforcement
2145 Suttle Avenue
Charlotte, NC 28208

Office Location:


2145 Suttle Avenue
Charlotte,
NC 28208

MAP

Hours: Mon-Fri 8 a.m - 5 p.m.

Contact

Customer Service
980-314-CODE(2633)

Residential Master Plan Submittal Process​

Mecklenburg County Code Enforcement has implemented a new Residential Master Plan Submittal Process. The new process utilizes the same system for our permitting and inspections and works similar to the custom plan submittal process. The main benefits of the new program are: Utilization of the same system as custom plan submittal, plan files are PDF, we are able to use "Approved as Noted", and all project types can be tracked from the Contractor's Dashboard.

Master Plan Submittal Requirements:

  • Plans must be submitted in one file in a PDF format.
  • Complete plan sets are limited to 150 pages.
  • The maximum file size is 40MB
  • Plan files that exceed 40MB may be separated into two files, one for details and one for the house plans & options
  • Master plans that exceed six elevations and eight structural options will be charge a $33.00 per hour plan review fee.
  • Electrical, mechanical & plumbing sheets should be eliminated from the plan file (reduces file size).

The new process features two options; "New Building Permit Path" (master plan submittal with a permit application), and "New Pre-paid Fee Master Plan Path" (master plan submittal without a permit application), also known as the Pre-pay review submittal. Both options are initiated from the contractor dashboard under the Permit Application tab. There is a new selection under the "Permit Application" tab, Residential Master Plan Application. Selecting this option starts the master plan submittal process.

Selecting the "New Building Permit Path" starts the process with the normal online building permit application. When you get to the Plan Option section of the permit application, select the option "For this project a new residential master plan is being applied for with this permit", this will allow you to upload the new master plan at the completion of the permit application. Once you complete the permit application and click submit, a confirmation page will return that contains a link for completed appropriate zoning documents and a link to upload the new master plan.

Selecting the "New Pre-paid Fee Master Plan Path" starts the process with identification of the Project Details (plan name, heated and unheated square feet of the base plan) and contact information for the project. Once the Master Plan Application is submitted a confirmation of the submittal will be returned that includes a link for the plan upload. Supporting Documents are not required for the Pre-paid Master Plan submittals. All information regarding the master plan must be included in the plan file. Permitted projects take priority over pre-paid fee master plan projects. We will work these into the review process when our plan review back log is within our 5-day goal.

A new link has been added under the View Permits tab on the contractor's dashboard "My Residential Master Plans". This will display a listing of your submitted master plans and allows you to track the progress of your projects.

We have assembled a submittal user's guide to illustrate the submittal process.

Address

Mailing Address:

Mecklenburg County Code Enforcement
2145 Suttle Avenue
Charlotte, NC 28208

Office Location:


2145 Suttle Avenue
Charlotte,
NC 28208

MAP

Hours: Mon-Fri 8 a.m - 5 p.m.

Contact

Customer Service
980-314-CODE(2633)