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Address

Mailing Address:

Community Support Services
700 N. Tryon Street
Charlotte, NC 28202

Office Location:

Hal Marshall County Services Center, 2nd Floor
700 N. Tryon Street
Charlotte, NC 28202

MAP

Hours: Mon-Fri 8 a.m - 5 p.m.

Contact

CSS Communications
704-432-7233

Key Initiatives

CSS Key Initiatives

​Non-Discrimination and Accessibility

​Mecklenburg County Community Support Services (CSS) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex.  CSS does not exclude people or treat them differently because of race, color, national origin, age, disability or sex.  CSS also does not discriminate on the basis of religion, marital status, immigration status or sexual orientation.

CSS provides free aids and services to help people with disabilities communicate effectively with us including qualified sign language interpreters and written information in other formats (large print, audio, accessible electronic formats, and other formats).

CSS provides free language services to people whose primary language is not English including qualified interpreters and information written in other languages.  Information on our accessible language services can be found here.  If you need these services, contact CSS at 704-336-3210.

If you believe that CSS has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Karen Pelletier

CSS Civil Rights Coordinator/Section 504 Coordinator

700 North Tryon Street Charlotte, NC 28202 

980-314-8904 (Telephone Number) 

704-336-4449 (Fax)

Karen.pelletier@mecklenburgcountync.gov

 


You can file a grievance in person or by mail, fas, or email. If you need help filing a grievance, Ginger Little, CSS Civil Rights Coordinator, is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, or by mail or phone at:

U.S. Department of Health and Human Services 

200 Independence Avenue, SW 

Room 509F, HHH Building Washington, D.C. 20201 

1-800-368-1019 

800-537-7697 (TDD)

Complaint forms are available here.

Address

Mailing Address:

Community Support Services
700 N. Tryon Street
Charlotte, NC 28202

Office Location:

Hal Marshall County Services Center, 2nd Floor
700 N. Tryon Street
Charlotte, NC 28202

MAP

Hours: Mon-Fri 8 a.m - 5 p.m.

Contact

CSS Communications
704-432-7233

Key Initiatives

CSS Key Initiatives