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Charlotte-Mecklenburg Continuum of Care (CoC)


In response to the continued community need for permanent, affordable housing, Mecklenburg County and the City of Charlotte partnered to shift the management of the Continuum of Care (CoC).  Since August 2019, Mecklenburg County Community Support Services (CSS) has led a broad community engagement process.  The goal of this work is to develop a new Continuum of Care (CoC) Governance Charter. The CoC Governance Charter identifies the purpose, responsibilities and oversight of the CoC. The work of the CoC is mandated by the U.S. Department of Housing and Urban Development (HUD) and is designed to promote communitywide commitment to the goal of ending and preventing homelessness as well as providing funding, oversight, planning and evaluation of housing-related services. The CoC boundaries extend beyond the City of Charlotte to include all of Mecklenburg County. This community change will enable both the City and County to maximize their individual strengths as well as promote coordination across the housing continuum, helping more individuals and families access and sustain housing.



Please follow this link to access the latest CoC update via the Housing & Homelessness Dashboard.

Become a CoC Member

Download the applications below:


New Collaborative Applicant

Mecklenburg County was approved by vote to serve as the CoC Collaborative Applicant during the January 8, 2020 CoC Meeting. To read the minutes, please see below.


New CoC Governing Board

A new CoC Governing Board was approved by vote to during the January 8, 2020 CoC Meeting. To access the full slate, click here:  CoC Governing Board Approved Slate.pdf

CoC Governance Charter

Charlotte-Mecklenburg CoC Governance Charter.pdf

Comments and the response from the Ad Hoc Committee: Ad Hoc Committee Response to Comments Received.pdf

The CoC Governance Charter outlines the structure and operations for the Continuum of Care to address the full spectrum of need from housing instability to homelessness. We are grateful for all of the time and feedback provided by individuals across Mecklenburg County to develop a strong, comprehensive CoC Governance Charter.

CoC Listening Sessions

In September, Community Support Services hosted three listening sessionsto receive feedback on topics covering: CoC meetings, decision-making, Board, Collaborative Applicant, CoC Activities, Oversight, Conflict, HMIS, Committees. There were 22 participants in the community listening sessions; 54 participants in the listening sessions for individuals with lived experience; and 8 people who responded to the survey. The survey is now closed. Summaries of feedback are provided below:

Charlotte-Mecklenburg CoC Governance Kick-Off Meeting

On Wednesday, August 14, Mecklenburg County Community Support Services hosted a kick-off event for the development of important updates and changes to the local CoC Governance process. Please follow the link below to view the recording of the August 14th Governance Kick-Off Meeting. 

August 14 Kick-Off Meeting  Recording

CoC Governance Ad Hoc Committee

The goal of the Governance Ad Hoc Committee is to strengthen the governance charter for the NC-505 Continuum of Care (CoC) in preparation for the submission of the CoC Program Competition Community Funding Application. The CoC Governance Ad Hoc Governance Committee was proposed and approved at the July 10, 2019 CoC Meeting. The purpose of the Governance Charter is to identify the purpose, responsibilities and governance of the CoC, which include: operation of the CoC (holding regular meetings, adopting a written board selection process); designating a Homeless Management Information System (HMIS) for the CoC; planning; and preparing an application for funds. Led by technical assistance from the HUD, the committee first met in September and has started the process of the CoC Governance charter work. 



CoC Meetings generally take place every other month on the second Wednesday from 2pm to 3:30pm at Hope Haven (3815 N. Tryon Street). CoC meetings are open to the public. In addition, special CoC meetings may be scheduled related to the funding application and/or transition process. As new meetings are scheduled, they will be posted below. 


NoFA FY2019

The City of Charlotte will serve as the Collaborative Applicant during the FY2019 CoC NoFA process. All information about the FY2019 CoC NoFA is located on the City of Charlotte webpage, located here.



The need for more permanent, affordable housing has continued to grow in Charlotte-Mecklenburg. Over 75,000 renter households in Charlotte-Mecklenburg face housing instability because they are cost-burdened, spending more than 30% of their household income on rent and utilities. Households earning below 30% of area median income are disproportionately impacted: over 90% of extremely low-income renter households in Mecklenburg County are cost burdened. The City of Charlotte reports a deficit of 22,000 housing units for residents who are at or below 30% of Area Median Income (AMI). The City of Charlotte and Mecklenburg County believe that to effectively and efficiently address housing instability and homelessness requires leadership, collaboration and coordination across public and private sectors.

The City of Charlotte has served as the lead entity for the Continuum of Care (CoC) during which time the funding for permanent housing has increased, a landlord consortium was created and Coordinated Entry was implemented. Mecklenburg County has partnered with the City of Charlotte during this time to carry out, and in some instances, lead required CoC activities, including the Point-in-Time Count, the Homelessness Management Information System (HMIS) and the Notice of Funding Application (NOFA) each year. Mecklenburg County also provides supportive services funding paired with housing assistance, safety net services, and funding and infrastructure to collect data and connect research on housing and homelessness to stakeholders in the community. In 2018, the Charlotte-Meckenburg (CoC) was awarded over $4M, including over $100,000 to completing additional planning work in the community. The City of Charlotte is committed to continue the work to increase access to and availability of affordable housing throughout Charlotte. This includes leveraging the increased capacity of the Housing Trust Fund and new collaboration with the Local Initiatives Support Corporation (LISC).

The City of Charlotte and Mecklenburg County believe that it is vital that there be one entity to lead the CoC, overseeing the work to end and prevent homelessness in Charlotte-Mecklenburg. The City will focus on what it does best: physical infrastructure, hard services, and the built environment; Mecklenburg County can optimize its strengths and stay true to its mission, focusing on supporting and serving the residents of Mecklenburg County.


For questions or to sign up for regular updates, email: