After conducting a nationwide search, Mecklenburg County has hired John Eller as the new Department of Social Services (DSS) director. He will begin his role as DSS director on Oct. 12, 2020. Eller has over 20 years of experience in public service and extensive knowledge regarding social service programs and policies at the local, state and national levels. He currently serves as the county manager of Davie County, NC. Prior to his arrival at Davie County, he served as the social Services director in Catawba County. Eller also served as the division director for Mecklenburg County DSS Services for Adults Division. He has been active in several human service organizations throughout his career. Among them, he was a member of the American Public Human Services Association. He served as president of the North Carolina Association of County Directors of Social Services and president of the North Carolina Guardianship Association. He was on the Board of Directors with the National Association of County Human Services Administrators and Gaston Family Services (now Kintegra Health). Eller also served on the NCFAST Executive Advisory Committee and served two terms on the North Carolina Joint Study Commission on Aging.He was appointed by Governor McCrory to the North Carolina Human Resources Commission and was reappointed by Governor Cooper for a second term. He was also invited to be a member of the North Carolina Institute of Medicine.Eller earned his Bachelor of Social Work degree from Appalachian State University and obtained his Master of Business Administration (MBA) degree from Queens University in Charlotte. He is a graduate of Leadership Charlotte and a graduate of the Senior Executive Institute at the University of Virginia-Weldon Cooper Center for Public Service. He is also a Credentialed Manager with the International City & County Management Association and serves as an adjunct instructor for graduate students in public administration (MPA) programs at UNC-Greensboro and Appalachian State University. Mecklenburg County's Department of Social Services is comprised of over 1,300 employees who provide federally and state mandated services such as child and adult welfare, and public assistance programs to include Medicaid, Food & Nutrition Services, and Work First. The department is also responsible for other social service programs which are developed and managed locally.
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