Mecklenburg County's Department of Social Services (DSS) has made its new mobile app even more convenient for customers. In June the department launched the app, which allows customers to upload applications, recertifications, and other documents.Today, the department has added more features allowing customers to apply for Food and Nutrition Services, Medicaid, and energy assistance benefits from a single online location in English or Spanish. Customers can also take the online benefits self-assessment to see which services they are eligible to apply for. The app is user-friendly and can be accessed on any mobile or desktop device.
Customers are encouraged to save the new URL, AllAccess.MeckNC.gov, to their home screen or favorites list. The app can be saved on your mobile device by using the following instructions:
DSS applications can still be completed by phone at 704-336-3000. Applications are also available for pickup only at the following DSS locations:
The new online app will eliminate wait times and the need for hundreds of customers to come to a physical location. The app also enables the County to safely provide services during the COVID-19 pandemic.
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County services are operating at a limited capacity. Questions about COVID-19? Call Public Health Hotline: 980-314-9400