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Address

Office Location:

DSS Main Office
​Wallace H. Kuralt Centre
301 Billingsley Road
Charlotte, NC 28211

West Charlotte Location
Community Resource Center
3205 Freedom Drive
Charlotte, NC 28208
Hours: Mon-Fri  8 a.m. - 5 p.m.

Contact

Customer Connection
704-336-3000

Key Initiatives

Employment & Career Services​


Who We Are

DSS Employment and Career Services is a part of the Economic Services Division of the Department of Social Services.  Our Work First Employment Services and RISE2Work programs engage qualified customers to provide job search assistance, short-term training and supportive services needed to empower and assist customers in securing employment to move towards independence. Only qualified parents receiving Work First Family Assistance will be assisted with childcare. Employment & Career Services provide retention services for up to four months for eligible Work First Employment Services and RISE to work customers upon gaining employment. 
 

DSS Career Services Centers (An NCWorks Care 3 site):

The DSS Career Services Center is an NCWorks Care 3 site that provides assistance with job search, resume building, and career planning.  More Details.

Work First Employment Services

Provides Work First Family Assistance customers with job training, child care services, job coaching and mentoring to assist them on their path to self-sufficiency.

RISE 2 Work (FNS Employment & Training Program):

RISE 2 Work is a federal program meant to support employment and training activities to increase FNS recipient’s skills, careers, and ultimately their families’ financial well-being. The RISE 2 Work Program in Mecklenburg County Department of Social Services offers:

E&T Social Workers to provide guidance, resources and referrals to employment and skill building programs.

And through our partner agencies: Occupational skills trainings and certifications, job search support, High School completion, computer and other skills training programs, work experience and volunteer opportunities, job readiness services, resume building, career planning, assistance with transportation for participation in the job programs, and more. For more information regarding the FNS E&T Program, please click here.

Resources and information:

​​Events posted below as well as the resource and community partner listings are open to the public.

 

Address

Office Location:

DSS Main Office
​Wallace H. Kuralt Centre
301 Billingsley Road
Charlotte, NC 28211

West Charlotte Location
Community Resource Center
3205 Freedom Drive
Charlotte, NC 28208
Hours: Mon-Fri  8 a.m. - 5 p.m.

Contact

Customer Connection
704-336-3000

Key Initiatives