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Address

Office Location:

DSS Main Office
​Wallace H. Kuralt Centre
301 Billingsley Road
Charlotte, NC 28211

West Charlotte Location
Community Resource Center
3205 Freedom Drive
Charlotte, NC 28208
Hours: Mon-Fri 8 a.m - 5 p.m.

Contact

Customer Connection
704-336-3000

Work First Family Assistance 

Watch video to learn how to apply for Work First

Work First Family Assistance or Temporary Assistance for Needy Families (TANF) provides cash assistance and Medicaid coverage to families with minor children.

Work First Family Assistance provides parents with short-term training and other services to help them become employed and move toward self-sufficiency through the Employment & Career Services programs.  Other families, where grandparents and other relatives are caring for their relative children, are able to receive services and support that also prevents children from entering the foster care system unnecessarily. Click Kinship Care for more information.

Mecklenburg County residents may apply for the Work First Family Assistance program at the Department of Social Services at our Billingsley Road or Freedom Drive locations.

In cases involving the absence of a parent from the home, a referral is sent to the State Child Support Enforcement Agency to locate the absent parent, establish paternity, and set up a plan of support. Work First regulations also require participation in work activities.

Review the NC Temporary Assistance for Needy Families (TANF) State Plan 2016-2019.

Want more resources and information for Work First Employment Services?

    

Employment Services

Work First Employment Services assist qualified Work First recipients in becoming self sufficient and free of long term welfare dependence. This is accomplished by providing recipients with basic education, skills training and supportive services such as day care, counseling, transportation and job referrals.  Click for more details on Work First Employment Services.

 

Address

Office Location:

DSS Main Office
​Wallace H. Kuralt Centre
301 Billingsley Road
Charlotte, NC 28211

West Charlotte Location
Community Resource Center
3205 Freedom Drive
Charlotte, NC 28208
Hours: Mon-Fri 8 a.m - 5 p.m.

Contact

Customer Connection
704-336-3000