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Address

Office Location:

DSS Main Office
​Wallace H. Kuralt Centre
301 Billingsley Road
Charlotte, NC 28211

West Charlotte Location
Community Resource Center
3205 Freedom Drive
Charlotte, NC 28208
Hours: Mon-Fri 8 a.m - 5 p.m.

Contact

Customer Connection
704-336-3000

​Medicaid for Family and Children

Family and Children's Medicaid helps with medical bills such as doctor fees, prescription drugs, and hospital charges. The following may be eligible, depending on the amount of monthly income and resources available to the individual/family, and the amount of medical expenses incurred:

  • Children through age 20 who live alone, with one or both parents, or with other adults
  • Parents caring for children under age 19
  • Pregnant women, with or without other children  

Medicaid for Pregnant Women (MPW) coverage is limited to services or treatment for conditions that affect the pregnancy.  If a pregnant woman is covered by Medicaid, her newborn child is automatically eligible for Medicaid up to age one.

Pregnancy Care Management, Medicaid's maternity and child services program, provides formal case management services to eligible women during and after pregnancy and intervention as early in pregnancy as possible to promote healthy pregnancy and positive birth outcomes.  Pregnancy Care Management is for the following individuals:
Medicaid-eligible pregnant women who:

    • Meet  priority risk criteria identified through a standardized Pregnancy Risk Screening by a Pregnancy Medical Home (PMH) provider
    •  Are referred for Pregnancy Care Management (PCM) by a PMH provider or non-PMH provider
    •  Are identified through Community Care of North Carolina (CCNC) reports of claims data

 

Need More Information?
Medicaid Program Information
What are the eligibility requirements for Medicaid?
How do I apply for Medicaid?

In an effort to provide outreach in locations more convenient to families and children, individuals with accounts at the hospital locations may also apply for Family and Children's Medicaid at the following locations:

  • Carolinas Medical Center University Hospital (CMC-University/Main Entrance)
     – Please call 704-863-5621 for Appointment for this location
  • Carolinas Medical Center on Blythe Blvd (CMC-Main / Levine–4th Floor)
  • Carolinas Medical Center Myers Park Clinic (CMC Myers Park–1st Floor)
  • Carolinas Medical Center Northpark Clinic (CMC Northpark–1st Floor)
  • Carolinas Medical Center Biddle Point Clinic (CMC Biddle Point–1st Floor)
     – Please call 704-350-1097 for Appointment for this location 

 

North Carolina Health Choice assists children under the age of 19 who do not receive Medicaid or have any other health insurance coverage.  Coverage provided is the same as coverage provided for the children of state employees and teachers, plus vision, hearing and dental benefits.  Download an Application

Be Smart Family Planning (Family Planning Program) extends eligibility for family planning services to reduce unintended pregnancies and improve the well-being of children and families.  Ask how you can Be Smart by calling 1-800-367-2229 or by completing and submitting an application to your county department of social services.

Enrollment for Medicaid Managed Care began in June 1996. Participation in a managed care plan is mandatory for a majority of Medicaid recipients in North Carolina. Managed Care provides access to medical services in a preventive manner with reimbursement on a capitated fee basis. Customers receiving Medicaid are enrolled in Carolina ACCESS I or II.  Carolina ACCESS brings a system of coordinated care to the Medicaid program by linking each eligible recipient with a primary care provider (PCP).

Address

Office Location:

DSS Main Office
​Wallace H. Kuralt Centre
301 Billingsley Road
Charlotte, NC 28211

West Charlotte Location
Community Resource Center
3205 Freedom Drive
Charlotte, NC 28208
Hours: Mon-Fri 8 a.m - 5 p.m.

Contact

Customer Connection
704-336-3000