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Address

Office Location:

DSS Main Office
​Wallace H. Kuralt Centre
301 Billingsley Road
Charlotte, NC 28211

West Charlotte Location
Valerie C. Woodard Center
3205 Freedom Drive
Charlotte, NC 28208
Hours: Mon-Fri 8 a.m - 5 p.m.

Contact

Customer Connection
704-336-3000

Economic Services

 

 

Food and Nutrition Services:

  • The Food and Nutrition Services (FNS) provides assistance to households with limited income and resources.  FNS also provides Electronic Benefit Transfer (EBT) as well as Women, Infants, and Children (WIC) services.  For more information on these programs and how to apply, please click here.
  • Did you know you can use your SNAP/EBT at Farmers Markets here in North Carolina?  For more information on participating Farmers Markets, please click here.

RISE 2 WORK (FNS Employment and Training Program):

RISE 2 Work is a federal program meant to support employment and training activities to increase FNS recipient’s skills, careers, and ultimately their families’ financial well-being. The RISE 2 Work Program in Mecklenburg County Department of Social Services offers: 

  • E&T Social Workers to provide guidance, resources and referrals to employment and skill building programs
  • And through our partner agencies: Occupational skills trainings and certifications, job search support, High School completion, computer and other skills training programs, work experience and volunteer opportunities, job readiness services, resume building, career planning, assistance with transportation for participation in the job programs, and more. For more information regarding the FNS E&T Program, please click here. 

 Adult Medicaid:

  • Medicaid is a medical assistance program that pays medical bills for people who meet certain eligibility requirements (such as income, age, or disability) which are based on Federal regulations and State law.  For program, eligibility, and coverage information, as well as forms and applications, please click here

Medicaid for Family and Children:

  • Medicaid for Family and Children helps with medical bills such as doctor fees, prescription drugs, and hospital charges.  For program, eligibility, and coverage information, as well as forms and applications, please click here.
  • North Carolina Health Choice: Provides comprehensive health insurance through the federal Children’s Health Insurance Program (CHIP) to uninsured low-income children whose family does not qualify for Medicaid due to monthly income.

Work First Family Assistance: 

  • Work First Family Assistance, or Temporary Assistance for Needy Families (TANF), provides cash assistance and Medicaid coverage to families with minor children.  Work First Family Assistance provides parents with short-term training and other services to help them become employed and move toward self-sufficiency.  For more information regarding Work First programs, locations, and forms, please click here
  • Work First Employment Services: Provides Work First Family Assistance customers with job training, child care services, job coaching and mentoring to assist them on their path to self-sufficiency.

DSS Employment Resource Center (An NCWorks Care 3 site): 

The DSS Employment Resource Center is an NCWorks Care 3 site that provides assistance with job search, resume building, and career planning.  More Details.

 

 

 

Address

Office Location:

DSS Main Office
​Wallace H. Kuralt Centre
301 Billingsley Road
Charlotte, NC 28211

West Charlotte Location
Valerie C. Woodard Center
3205 Freedom Drive
Charlotte, NC 28208
Hours: Mon-Fri 8 a.m - 5 p.m.

Contact

Customer Connection
704-336-3000