North Carolina state law requires that all counties provide Child Protective Services (CPS) to ensure that children are safe and that their basic needs are being met. This is true for all families regardless of income or if they are involved with other programs at the Department of Social Services.
Child Protective services is:
• legally mandated for children alleged to be abused, neglected, and/or
dependent, and who are at imminent risk of harm due to actions by the child’s parent or caretaker.
• designed to protect children from further harm and
improve parental/caretaker abilities in order to assure a safe and nurturing home for each child.
The Child Protective Services Investigator must respond to the reports of abuse/neglect/dependency within timeframes ranging from immediate up to 72 hours depending on the allegations.
Child Protective Services Investigations primary duty is to:
• assess and determine risk factors
• implement a safety plan if required, and
• put services in place if the case decision is found in need of services.
Child Protective Services In-Home primary duty is to:
• maintain the safety of children
• strengthen the family’s capacity to protect and nurture its children by
making referrals and teaching effective parenting practices
• maintain the child/ren in their own families
The In-Home Services Social Worker may be required to remove children from the family through court intervention if progress is not made and children continue to be at risk.
To report child abuse, neglect or human trafficking call our new 24-hour HELP Line:
Mecklenburg County Child Fatality Prevention and Protection Team
County services have returned to their normal schedule unless noted otherwise. Read the latest service availability update.