The Mecklenburg Transportation System (MTS) provides a variety of transportation services to Mecklenburg County residents.
Title VI Policy
How to Apply for Services
Adults and children authorized to receive Medicaid transportation are transported to and from a medical destination. CATS bus service is the primary mode of transportation. When the person cannot ride the bus, door-to-door transportation is provided. A Medicaid Transportation Exception Form (5048) is required. Cost: No fare.
Adults aged 60+ and children and adults with a disability are transported to and from dialysis, chemotherapy or other medical appointments. Cost: $1.50 fare per one-way trip.
Adults aged 60+ that are not living in an assisted living facility or nursing home or persons with disabilities (SSI, SSA Disability, Veterans Disability) are transported to and from medical appointments, grocery shopping, and Mecklenburg County Park and Recreation /Senior Centers. Cost: $1.50 fare per one-way trip. $10.00 for a monthly bus pass.
Either the origin or destination of the trip must be in the non-urbanized area of Mecklenburg County for persons of any age. Door to door service is provided or passengers may choose to be taken from the non-urbanized location to a local Charlotte Area Transit System (CATS) bus stop location. Cost: $1.50 fare per one-way trip.
Transportation provided directly by MTS for adults aged 60+ to and from Mecklenburg County Senior Citizens Nutrition sites for a nutritious meal and social activities. This service is provided directly by MTS drivers. Cost: No fare. Contributions are accepted but not required.
Qualified veterans are transported to and from Veterans Affairs hospitals in North Carolina and to and from medical clinics in Charlotte. Call the Veterans Services Office at 704-336-2102 for more information. Cost: No fare. Veteran Transportation Online Request
Transportation provided directly by MTS for developmentally disabled adults to participating agencies that provide employment and enrichment opportunities. Cost: Sponsoring agency is responsible for cost of service.