The Mecklenburg Transportation System (MTS) provides a variety of transportation services to Mecklenburg County residents.
Title VI Policy
How to Apply for Services
Adults and children authorized to receive Medicaid transportation are transported to and from a medical destination. CATS bus service is the primary mode of transportation. A Medicaid Transportation Exception Form (5028) is required. Cost: No fare.
Adults aged 60+ and children and adults with a disability are transported to and from dialysis or chemotherapy. Cost: $1.50 fare per one-way trip.
Adults aged 60+ that are not living in an assisted living facility or nursing home are transported to and from medical appointments, grocery shopping, and Mecklenburg County Park and Recreation/Senior Centers. Cost: $1.50 fare per one way trip. $10.00 for a monthly CATS bus pass.
Adults aged 65+ or individuals with a disability are transportation to and from medical facilities, paid employment and grocery shopping. Cost: $1.50 per one way trip.
ither the origin or destination of the trip must be in the non-urbanized area of Mecklenburg County for persons of any age. Door to door service is provided or passengers may choose to be taken from the non-urbanized location to a local Charlotte Area Transit System (CATS). Cost: $1.50 fare per one way trip.
Qualified veterans are transported to and from Veterans Affairs hospitals in North Carolina and to and from medical clinics in Charlotte. Call the Veterans Services Office at 704-336-2102 for more information. Cost: No fare. Veteran Transportation Online Request
Transportation provided directly by MTS for adults aged 60+ are transported to and from Mecklenburg County Senior Citizens Nutrition sites for a nutritious meal and social activities. The service is provided directly by MTS drivers. Costs: No fare. Contributions are accepted but not required.
Transportation provided directly by MTS for developmentally disabled adults to participating agencies that provide employment and enrichment opportunities. Cost: Sponsoring agency is responsible for cost of service.
County services have returned to their normal schedule unless noted otherwise. Read the latest service availability update.