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Address

Office Location:

DSS Main Office
​Wallace H. Kuralt Centre
301 Billingsley Road
Charlotte, NC 28211

West Charlotte Location
Community Resource Center
3205 Freedom Drive
Charlotte, NC 28208
Hours: Mon-Fri  8 a.m. - 5 p.m.

Contact

Customer Connection
704-336-3000

Key Initiatives

Low Income Energy Assistance Program 

LIEAP LOGO




LIEAP APPLICATION DOWNLOAD    LIEAP APPLICATION SPA ICON
        Warming Hearts and Homes   

Meeting your immediate energy needs

A caring community works to ensure no family is left out in the cold. When unexpected expenses pop up, even covering basic necessities can be a challenge. But there’s no need to be forced to choose between necessities like food and utilities. Mecklenburg County can help keep your home warm and well-lit this winter. LIEAP, a federally-funded energy assistance program, makes direct, one-time payments to gas or electric utility companies for qualifying households in need. The county determines eligibility based on household income, cash reserves and resident status. 

Call 704-336-3000 or Just One Call (J1C) at 704-432-1111 
to see if you qualify for help!​

​​​Qualifying Households:

  • One U.S. citizen or legal resident
  • Income below 130% of Federal Poverty Level (see annual income guidelines below)
  • Savings at or below $2,250
  • Responsible for energy bills
  • You DO NOT have to be behind on your power or natural gas bill for assistance

 

When do I apply?

Apply now through March 31, 2020
(or until funds are exhausted)          

 

How do I apply?

Apply in person at:

Valerie C. Woodward
3205 Freedom Drive, Suite 1800
Monday - Friday     8 a.m. – 5 p.m.

GRANDPARENTS

​What forms of identification should I bring with me?

      • Valid identification - drivers license
      • Proof of income
      • Utility bill
      • Social security number
​Apply by mailing faxing or dropping off a paper application. To do so, first download and application by clicking the button below, then click the link that reads 'Click here if you need help with your heating bill'. Paper applications will need to be mailed, faxed or dropped off at any DSS location. Applying electronically is not available at this time.

 
A LIEAP worker will contact you to begin the in-person interview process.

LIEAP CHART

Click here if you need help
with your heating bill

We are here to help!

Homebound elderly or disabled persons who wish to apply may contact JUST 1 CALL (704-432-1111).
A LIEAP representative will contact you to begin the application interview process by phone.

ELDERLY COUPLE MOM AND SON

Find A Community Outreach Location

We will be assisting with  applications at various Mecklenburg County locations.
Call 704-336-3000 to request help in your community.

Senior Citizens Health Fair

Hosted by: Vilma D. Leake

Thursday, January 16, 2020
9:30 a.m. - 12:30 p.m.

West Charlotte Recreation Center
2401 Kendall Drive, Charlotte, NC 28216

LIEAP representatives will be available to assist with applications.

​2020 Atrium Health 
Dr. Martin Luther King Jr.
Holiday Parade

Saturday, January 18, 2020
10 a.m. - 2 p.m.

101 S. Tryon St. Charlotte NC 28280                               (corner of Trade and Tryon)

LIEAP representatives will be available to assist with applications.

​EXTENDED HOURS

Valerie C. Woodard Center

Saturday February 1, 2020

9:00am-5:00pm

Valerie C. Woodard Center

3205 Freedom Dr. Ste. 1800

Charlotte, NC 28208

 

About LIEAP

LIEAP is a federally funded program that provides a one-time vendor payment to help eligible households pay their heating bills. The Mecklenburg County Department of Social Services will be accepting applications for all eligible households December 1 through March 31,
or until funds are exhausted.

Request More Information



 Valerie C. Woodard Center 
 Suite 1800
 3205 Freedom Drive
 Charlotte NC 28208





Address

Office Location:

DSS Main Office
​Wallace H. Kuralt Centre
301 Billingsley Road
Charlotte, NC 28211

West Charlotte Location
Community Resource Center
3205 Freedom Drive
Charlotte, NC 28208
Hours: Mon-Fri  8 a.m. - 5 p.m.

Contact

Customer Connection
704-336-3000

Key Initiatives