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Address

Office Location:

DSS Main Office
​Wallace H. Kuralt Centre
301 Billingsley Road
Charlotte, NC 28211

West Charlotte Location
Valerie C. Woodard Center
3205 Freedom Drive
Charlotte, NC 28208
Hours: Mon-Fri 8 a.m - 5 p.m.

Contact

Customer Connection
704-336-3000

Low Income Energy Assistance Program (LIEAP)​

​LIEAP is a federally funded program that provides a one-time LIEAP-2017.jpgvendor payment to help eligible households pay their heating bills. The Mecklenburg County Department of Social Services will be accepting applications for all eligible households through March 31 or until funds are exhausted.

Priority in eligibility is given to disabled persons receiving services through the Division of Aging and Adult Services, or households in which a member of the household is age 60 and older from December 1st - December 31st. Payments will be made directly to utility companies.  Payments will not be made to the applicant.  Everyone who is eligible must apply.  No one will be automatically approved.  All applicants are encouraged to continue to pay their utility bill as normal.

Who Is Eligible?

A household that applies must:

  • Have at least one US citizen or qualified alien
  • Have income below 130% of the Federal Poverty Level (FPL)
  • Have reserves at or below $2,250
  • Be responsible for its heating bills

 

How to Apply:

Applications can be made at the following DSS locations:
Kuralt Center, 301 Billingsley Road, Charlotte, or
Chapin Hall, 3205 Freedom Drive, Charlotte

What to bring with you:

  1. Valid Identification
  2. Proof of Income
  3. Current Utility Bill (if not in your name, proof of responsibility for payment must be verified)
  4. Valid social security number when available for everyone in household

 

Just 1 Call

An elderly or disabled person who wishes to apply may contact JUST 1 CALL (704-432-1111) or send a representative to the County Department of Social Services to apply for them.

 

 

 

Address

Office Location:

DSS Main Office
​Wallace H. Kuralt Centre
301 Billingsley Road
Charlotte, NC 28211

West Charlotte Location
Valerie C. Woodard Center
3205 Freedom Drive
Charlotte, NC 28208
Hours: Mon-Fri 8 a.m - 5 p.m.

Contact

Customer Connection
704-336-3000