Aid is offered through churches and community agency referrals to eligible residents who are facing a hardship. Eligible residents who receive these services are typically facing a shortage in food and/or financial crisis dealing with rent, or prescription medication assistance. There is no guarantee that financial assistance will be provided.
NOTE: Clients facing an emergency rental situation are encouraged to go to Crisis Assistance Ministry who operates the Crisis Intervention Program on behalf of Mecklenburg County Department of Social Services. Mecklenburg County residents can apply for the Crisis Intervention Program (CIP), heating and cooling utility assistance directly with the Department of Social Services (DSS) beginning July 1, 2021.
The Department of Social Services contracts with Crisis Assistance Ministry (CAM) to serve as the community's central location for distribution of local, state and federal emergency funds in Mecklenburg County. For emergency financial assistance needs with rent, please contact Crisis Assistance Ministry (CAM). This is the first portal of entry for financial services in the community and they are located at 500-A Spratt Street, Charlotte, NC. For questions regarding their program, please contact Crisis Assistance Ministry at 704-371-3001, located at 500-A Spratt St or visit their website at www.crisisassistance.org. Customers calling in that are homebound should contact CAM directly at 704-371-3001, press 0 for an operator and request to be connected to the Crisis Homebound Line. There is no guarantee that financial assistance will be provided.
For more information contact Customer Connection - 704-336-3000
County services are operating at a limited capacity. Questions about COVID-19? Call Public Health Hotline: 980-314-9400