The Department of Social Services (DSS) has a new phone line for residents to report child abuse. Call the Child Protective Services HELP line at 980-31-HELPS (43577) to report allegations of child abuse, neglect or human trafficking. This hotline is open 24 hours a day, seven days a week; including holidays.
All calls will be kept confidential.
If you have general inquiries about Child Protective Services, existing cases, social workers and community resources, call the new Youth and Family Services (YFS) Information Assistance Line at 980-314-7700. Foster parents can also call the Information Assistance Line to contact the YFS nurse.
Signs of Possible Physical Abuse
Signs of Possible Sexual Abuse
Signs of Possible Emotional Abuse
Signs of Possible Neglect
Mecklenburg County Public Health encourages all eligible residents ages 12 and older to get a free COVID-19 vaccination.