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Address

Office Location:


All Locations Closed Until Further Notice

DSS Main Office
​Wallace H. Kuralt Centre
301 Billingsley Road
Charlotte, NC 28211

West Charlotte Location
Community Resource Center
3205 Freedom Drive
Charlotte, NC 28208
Hours: Mon-Fri  8 a.m. - 5 p.m.

Contact

Customer Connection
704-336-3000

Key Initiatives

​Services


Adoption and Foster Care

Provides information about being a foster parent, adoption, post adoption, post adoptive services and related services.

Adoption and Foster Care



Adult Protective Services

Provides protective services to disabled adults, 18 years of age or older who are alleged to be abused, neglected, or exploited and in need of protection.

Adult Protective Services

Report Abuse



Child Protective Services

Ensures that children are safe and that their basic needs are being met.

Child Protective Services

Report Abuse



Financial

Provides assistance to households with limited income and resources.

Emergency Assistance

Low Income Energy Assistance Program (LIEAP)

RISE 2 Work (FNS Employment and Training Program)

Work First Family Assistance (TANF)

Work First Family Employment Services



Food

Services designed to increase nutritional levels and safe-guard the health and well-being of Mecklenburg County residents.

Food and Nutrition Services

Senior Citizens Nutrition



Medical

Medicaid is a medical assistance program that helps with medical bills such as doctor fees, prescription drugs, and hospital charges.

Adult Medicaid

Family and Children’s Medicaid



Supportive

Services designed to increase nutritional levels and safe-guard the health and well-being of Mecklenburg County residents.

Adult Day Care

Community Social Work

Childcare

Guardianship

In-home Aide

Kinship Care



Transportation

Provides a variety of transportation services to Mecklenburg County residents.

Mecklenburg Transportation System (MTS)



Address

Office Location:


All Locations Closed Until Further Notice

DSS Main Office
​Wallace H. Kuralt Centre
301 Billingsley Road
Charlotte, NC 28211

West Charlotte Location
Community Resource Center
3205 Freedom Drive
Charlotte, NC 28208
Hours: Mon-Fri  8 a.m. - 5 p.m.

Contact

Customer Connection
704-336-3000

Key Initiatives

close alertCounty services are operating at a limited capacity. Questions about COVID-19? Call Public Health Hotline: 980-314-9400