General Complaints and Hearing Requests If you have a complaint or would like to schedule a hearing related to a DSS program, service, or worker, please use the Form below.
Report a Complaint
Discrimination/ Civil Rights
If your complaint is related to age, race, religion, or gender, you have two options: Fact Sheet - How to file a complaint. Hoja informativa: cómo presentar un queja.
The State of North Carolina Department of Health and Human Services will Review the complaint and provide a written response upon consultation with Mecklenburg County DSS.
County services have returned to their normal schedule unless noted otherwise. Read the latest service availability update.