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Address

Office Location:


All Locations Closed Until Further Notice

DSS Main Office
​Wallace H. Kuralt Centre
301 Billingsley Road
Charlotte, NC 28211

West Charlotte Location
Community Resource Center
3205 Freedom Drive
Charlotte, NC 28208
Hours: Mon-Fri  8 a.m. - 5 p.m.

Contact

Customer Connection
704-336-3000

Key Initiatives

​Suspect Abuse?

To report child abuse, neglect or human trafficking call our new 24-hour HELP Line:

980-31- HELPS (43577)


For general inquiries about Child Protective Services, existing cases, social workers and community resources call
our new Youth and Family Services Information Assistance Line:

980-314-7700


For Adult Protective Services call:

704-336-CARE(2273)


Learn the signs of abuse & neglect for:

Address

Office Location:


All Locations Closed Until Further Notice

DSS Main Office
​Wallace H. Kuralt Centre
301 Billingsley Road
Charlotte, NC 28211

West Charlotte Location
Community Resource Center
3205 Freedom Drive
Charlotte, NC 28208
Hours: Mon-Fri  8 a.m. - 5 p.m.

Contact

Customer Connection
704-336-3000

Key Initiatives

close alertCounty services are operating at a limited capacity. Questions about COVID-19? Call Public Health Hotline: 980-314-9400