Skip Ribbon Commands
Skip to main content


Hours: Mon-Fri  8 a.m. - 5 p.m.



​Assistance Programs

Caregiver with lady  doctor with patient

Notice Categories: 



The Mecklenburg County Department of Social Services Senior Nutrition Program is offering free hot & frozen meals for seniors (residents age 60 and older). Meals can be picked up from eight locations throughout the county. Participants are encouraged to contact the location closest to them to arrange meal pick-ups. Meal pickups must be reserved.

Details for each site are available below:


Grab and Go LocationAddressReservations ContactService DaysMeals Offered
South View

1720 Vilma St.

Charlotte, NC 28208

Tina Scott


Mon - Fri
11:30 a.m. - noon
1 hot meal per person, per day
Johnston Y

3025 N. Davidson St.

Charlotte, NC 28205

Jessica Williams


Tue and Thur

10:30-11:30 a.m.

Tuesday- 1 hot +1 frozen meal per person.

Thursday- 1 hot + 2 frozen meals per person

Bette Rae

2921 Tuckaseegee Rd.

Charlotte, NC 28208

Angel Brown


Mon - Fri

Noon - 12:30 p.m.

1 hot meal per person, per day

2225 Tyvola Rd.

Charlotte, NC 28210

Kathy Cheves


Angela Robinson


Mon - Fri

11:45 a.m. -12:15 p.m.

1 hot meal per person, per day
Progressive Baptist Church1600 Clanton Rd. Charlotte, NC 28208

Delores Moses


Mon and Wed

11 a.m. - noon

Mon - 1 hot +1 frozen meal per person


Wed- 1 hot + 2 frozen meals per person

West Charlotte

2401 Kendal Dr.

Charlotte, NC 28208

Rose Brawley


Mon - Fri
11:45 a.m. -12:15 p.m.
1 hot meal per person per day

Pine Valley


1700 Longleaf Dr.

 Charlotte, NC 28210

Yvonne Paulding


Mon, Wed, Fri

10 - 11 a.m.

Mon and Wed- 1 hot meal and 1 frozen meal per person


Friday- I hot meal per person

St. Luke Missionary Baptist Church1600 Norris Ave. Charlotte, NC 28206

Sheila Phronebarger


Mon - Fri

Noon - 1 p.m.

1 hot meal per person per day


This meal service is provided by the DSS Services for Adults division as a safe alternative to the congregate meal sites during the pandemic.

Medicare Open Enrollment / SHIIP Counseling - Free
Open enrollment for Medicare is October 15, through December 7
The Seniors’ Health Insurance Information Program (SHIIP) counsels Medicare beneficiaries and caregivers about Medicare, Medicare supplements, Medicare Advantage, Medicare Part D, long-term care insurance and the Federal Extra Help low income subsidy program if the senior has limited income and resources. The Extra Help program can increase cost savings by paying for all or part of the monthly premiums, annual deductibles and provide lower prescription co-payments under a Medicare Part D prescription drug plan.
The counselors on the toll-free line offer free and unbiased information regarding Medicare health care products. Also help people recognize and prevent Medicare billing errors and possible fraud and abuse through our NC SMP Program.
Since the program’s creation in 1986, SHIIP has become a role model for other states and has received two national awards for "innovative" and "exemplary" service.
North Carolina Department of Insurance (NCDOI)
Seniors’ Health Insurance Information Program (SHIIP)
Monday through Friday from 8am to 5pm. or Email



Tax Relief Forms


Property Tax Relief Instruction Letter and Forms - for the elderly and persons who are permanently disabled
Reduction of City Auto Fee - for the elderly
For more information go to Mecklenburg County Office of the Tax Collector's website



Disability Rights and Resources



Provides assistance for disabled customers moving from a facility (including homeless shelters) to an independent living situation.   Flyer




Legal Services for the Elderly


Legal Services for the Elderly is a program of:
Charlotte Center for Legal Advocacy
1431 Elizabeth Avenue
Charlotte, NC 28204

Office Hours:
Monday – Friday
8:30 a.m. – 5 p.m.
704-334-0400 – Legal Services for the Elderly Hotline
704-376-1600 – General Intake Line
800-438-1254 – General Intake (Outside Mecklenburg County)
800-247-1931 – Spanish Language Line
Legal Services for the Elderly (LSE) provides a full measure of justice for those in need.  LSE empower residents of Mecklenburg County who are age 60 or older to make their own plans and decisions governing end of life issues; enable them to retain their property and assets unencumbered by debt; protect them from predatory lenders and other financing abuses; and assist them in obtaining government sponsored benefits.

  • Preparation of simple wills and advance directives
  • Powers of Attorney
  • Health Care Powers of Attorney
  • Living Wills
  • Consumer
  • Home Foreclosures
  • Predatory Lending Practices
  • Exploitation of the Elderly
  • Unfair Debt Collection Practices
  • Age Discrimination in Housing
  • Government Benefits
  • Medicaid and Medicare
  • Food Stamps
  • Social Security and SSI
  • Guardianship of a Disabled Spouse
  • Uncontested Grandchild Custody.



North Carolina Foreclosure Prevention Fund


Get Help to Save Your Home - Flyer
The N.C. Foreclosure Prevention Fund helps North Carolina homeowners who are struggling to pay their mortgage due to job loss or other temporary financial hardship that occurred on or after January 1, 2008.
If your goal is to obtain employment that will allow you to keep your home, it can provide temporary assistance to pay your mortgage while you search or train for a new job. The Fund provides assistance at no cost to you.

The Fund offers zero-interest, deferred loans up to $24,000 to cover your mortgage and related expenses for up to 24 months. If you live in one of the 50 counties with the highest unemployment,
you may be eligible for up to $36,000 over 36 months. The loan can also be used to bring your mortgage current.
Am I Eligible?
You may be eligible for help if you:
• are unemployed through no fault of your own or are earning less than you have in the past, or
• are facing a temporary financial hardship, such as a divorce, serious illness, or the death of a co-signor
To be eligible, you must also:
• need assistance with payments for your principal residence, which must be located in North Carolina,
• have satisfactory mortgage payment history prior to your job loss or financial hardship,
• demonstrate an ability to resume your mortgage payment once assistance ends, and
• be a legal resident of the U.S.
How Do I Get Help?
The first step is to make an appointment with a participating, HUD-approved housing counselor, who will let you know what documents you need to gather. The counselor will review your situation with you and help you complete an application.
If your lender has already started foreclosure proceedings and you meet preliminary qualifications, the N.C. Housing Finance Agency may issue a temporary stay-of-foreclosure while your
application is under review.

If you qualify for the loan, the N.C. Housing Finance Agency will make your mortgage payment directly to your loan
provider or bank. At the end of the assistance period, you will resume making your own mortgage payment.
You will pay no interest on your loan, and if you remain in your home for 10 years, your loan will be considered satisfied and
you will owe nothing. Your counselor can provide details.
Serving your area:
Charlotte Mecklenburg Housing Partnership, Inc.
For more information go to the website or call 1-888-623-8631.



Weatherization Program - Heating and Air Repair & Replacement Program  - Free


Detailed Information on the Weatherization Assistance Program and Heating & Air Repair & Replacement Program

The contracted provider for Mecklenburg County is Blue Ridge Community Action.  You can contact them at 866-427-6452 ext 326

You Do Not have to own your own home to be eligible.  Renters must have written permission from their landlord.  Available for single family homes, apartments, condominiums and mobile homes.


  • Evaluation, clean & tune of major air & heat source (central air unit, furnace & heat pump)
  • Weatherization to your home
  • Insulation in your attic, walls & crawlspace
  • Smoke/CO alarm
  • Furnace filters
  • Aerorators (2) for kitchen & bathroom faucet
  • Low-flow showerhead

Call 919-707-9198 for more information.



Hours: Mon-Fri  8 a.m. - 5 p.m.



close alertCounty services are operating at a limited capacity. Questions about COVID-19? Call Public Health Hotline: 980-314-9400