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​Contact Information

We welcome your feedback and would love to hear from you! 
Please review the following to ensure you use the correct method to get in touch with us.

General Park Inquiries or Concerns: 311 (Between 7am - 7pm to be connected to our staff.)
After Hours Safety Concerns: 911 (Operators will contact our on-call manager.)
Reservation Inquiries: Main Office Phone Number (980) 314-1000
Maintenance Requests: Submit an Online Request
Customer Feedback Online Portal: Share your feedback

(any question, comment, or concern - you will receive a reply within 3 business days) 

Customer Satisfaction Survey

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Office Location:

Mecklenburg County
Park and Recreation
5841 Brookshire Blvd
Charlotte, NC 28216


Hours: Mon-Fri  8 a.m. - 5 p.m.


Park Planning