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Address

Office Location:

215 N. Sycamore St.
Charlotte, NC 28202

Hours: Open all year round

Contact

Ray's Splash Planet
980-314-4729

​Ray's Splash Planet Birthday Parties  

For the health and safety of our staff and visitors, Mecklenburg County is limiting access to many county facilities due to the current COVID-19 health concern. 

Ray's Splash Planet is closed and we are not accepting any birthday party or group reservations. Updates regarding our facility status moving forward will be posted on this page. Stay safe and be well; we look forward to seeing you once we are able to safely reopen! 















Space is limited and fills quickly so please try to contact us at least 2 months prior to your requested date. 

To reserve your party:

1. Please complete and email your Birthday Party Agreement to RSPBirthday@mecklenburgcountync.gov (or visit us in person). Trying to complete the agreement on your phone? Please copy and paste the entire document onto an email and fill out the requested information to send to the email address listed above. *Mecklenburg County security policy prohibits us from opening shared file formats such as Google Docs or Pages.

2. Once your Birthday Party Agreement is submitted, call our Birthday Party Coordinators at 980-314-7789 to discuss available dates and times and secure a time slot. Our Birthday Coordinators are in the office Monday through Friday; if you do not reach them please leave a detailed voicemail with your name and phone number. They will get back to you in the order the voicemail was received.

Our Party Rooms: Big or Little Dipper Room

Big Dipper Room

 - Can accommodate up to 20 children
 - Features 4 tables; 2 rectangular tables (8ft. L x 2.5ft. W), 1 rectangular table (6ft. L x 2.5ft. W), 1 round table (2.5ft. in diameter)

Little Dipper Room 

- Can accommodate up to 12 children
- Features 4 tables; 2 rectangular tables (6ft. L x 2.5ft. W), 1 rectangular table (6ft. L x 1.5ft. W), 1 round table (2.5ft. in diameter)
- Has a private restroom with a changing table

Big Dipper Room Little Dipper Room

Party Packages: Basic or Deluxe

Basic Splash Bash: Nice and Simple!

- Package includes 2 hours of play in the water park and 1 hour of celebration for 12 children in one of our private party rooms.
- Patron is responsible for bringing all party items: decorations, food, cake, etc.
- We do NOT provide utensils or ice.
- We cannot keep food warm, heat food, or store freezer items. Refrigerator space is limited. Please plan accordingly.
- Basic parties must be scheduled at least 3 business days in advance of the party date.

Deluxe Splash Bash: Let us help make your day fun and easy!

- Package includes 2 hours of play in the water park and 1 hour of celebration for 12 children in one of our private party rooms.
- Package also includes birthday cupcake cake, cheese pizza, juice boxes, plates, napkins, a Ray's Fun   
  Pack for the Birthday Child, 12 goodie bags, and 12 invitations (must be picked up at the front desk).
- We do NOT provide utensils or ice.
- We cannot keep food warm, heat food, or store freezer items. Refrigerator space is limited. Please plan accordingly.
- Deluxe parties must be scheduled at least 14 days in advance.

 

Big Dipper Deluxe Set UpLittle Dipper Deluxe Set Up


Frequently Asked Questions (FAQs)

How do I find out if my requested date is available?

Once your Birthday Party Agreement is submitted to RSPBirthday@mecklenburgcountync.gov, call our Birthday Party Coordinators at 980-314-7789 to discuss available dates and times and secure a time slot. Our Birthday Coordinators are in the office Monday through Friday; if you do not reach them please leave a detailed voicemail with your name and phone number. They will get back to you in the order the voicemail was received.

Which forms of payment are accepted?

We accept Visa, Mastercard, or Discover. You may also visit us to book in person to pay with cash. Coupons cannot be applied to Birthday Party Reservations.

What if we need to cancel our party?

Ray's Splash Planet does not issue refunds. If a cancelation is made with 14 days' notice, a 12-month credit may be offered to reschedule based on water park availability. *Parties booked within 30 days of the party date are not eligible for rescheduling due to any circumstance.

How much does it cost per adult to attend a party?

Invited adults (Grandparents, Aunts/ Uncles, neighbors, etc.), as well as those chaperoning their child to the party are considered part of the birthday party and there is no additional fee for them to swim/stay for your event. Upon arrival, they should sign in as part of the birthday party

What type of food do you recommend?

Party in the morning? Donuts, muffins, or fruit work great! Party in the afternoon? You can't go wrong with pizza and cake! We recommend bringing bottled water for adults as that is the only beverage allowed in the Splash Park. Juice boxes work great for kids.

How much time will I have to set up my party?

You will have access to the party room 10 minutes prior to your scheduled room time.

My date isn't available OR I can't commit to scheduling a party at this time. What are my options?

You are welcome to pay general admission for all guests and enjoy Ray's Splash Planet at your leisure. Keep in mind you will NOT be entitled to any indoor space for a party nor can you bring in any food items. We do not allow groups to congregate in our lobby area nor do we allow outside food to be served. If the weather permits, you may use the picnic tables outside for gathering. These are first come, first served. 

Where can we park? 

Free parking is available in our lot located at 215 N Sycamore Street. Parking is NOT guaranteed and the lot does fill up quickly on weekends. Please plan accordingly. Overflow parking is available at Irwin Academy located down the street and accessible to Ray's via sidewalk. Parking is only available there when school is not in session. Additional overflow is provided behind Irwin Academy in their bus lot on North Clarkson Street. Again, this parking is only available there when school is not in session.


Address

Office Location:

215 N. Sycamore St.
Charlotte, NC 28202

Hours: Open all year round

Contact

Ray's Splash Planet
980-314-4729

close alertCounty services are operating at a limited capacity. Questions about COVID-19? Call Public Health Hotline: 980-314-9400