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Address

Office Location:

215 N. Sycamore St.
Charlotte, NC 28202

Hours: Open all year round

Contact

Ray's Splash Planet
980-314-4729

​Ray's Splash Planet Birthday Parties  

Celebrate birthdays and special occasions
at Ray's Splash Planet! 

Space is limited and fills quickly so please try to contact us at least 2 months prior to your requested date. 

To reserve your party:

1. Review party information below and call us at 980-314-4729  with any questions. Our Birthday Coordinators are in the office Monday through Friday; if you do not reach them please leave a detailed voicemail. They will get back to you in the order the voicemail was received.

2. Then, complete and email your Birthday Party Agreement to RSPBirthday@mecklenburgcountync.gov (or visit us in person). Trying to complete the agreement on your phone? Please copy and paste the entire document onto an email and fill out the requested information to send in. 

3. Once your Birthday Party Agreement is submitted, call our Birthday Party Coordinators at 980-314-7789 to discuss available dates and times and secure a time slot with a $100 non-refundable deposit (this goes towards your final balance). It is best to reach out to us after sending in your agreement to ensure it did not end up in our spam folder. Our Birthday Coordinators are in the office Monday through Friday; if you do not reach them please leave a detailed voicemail. They will get back to you in the order the voicemail was received.

Party Packages:

All packages below include 2 hours of play in the Water park and 1 hour of Celebration in the Party Room for 12 children (ages 1 to 18). Birthday child(ren) are included in the final attendance count. We recommend one adult per child attends a party. Parties do NOT include a Room Host. Full party balances are due 2 weeks prior to the event.

Basic Splash Bash: Nice and Simple!

- Package includes 2 hours of play in the Water Park and 1 hour of celebration in the Party room for 12 children
- You are responsible for bringing what you need to your party: decorations, food, cake, etc.
- Basic parties must be scheduled at least 3 business days in advance
- Remaining balance is due 2 weeks prior to event

​Little Dipper Room: $150 for 12 children
​Big Dipper Room: $175 for 12 children; for additional children (up to 20 total) the cost is $6 per child payable the day of the party

 

Deluxe Splash Bash: Let us help make your day fun and easy!

- Package includes 2 hours of play in the Water Park and 1 hour of celebration in the Party room for 12 children
- Package also includes birthday cupcake cake, cheese pizza, juice boxes, plates, napkins,  a Ray's Fun   
  Pack for the Birthday Child, 12 goodie bags, and 12 invitations (must be picked up at the front desk)
- Deluxe parties must be scheduled at least 2 weeks in advance
- Remaining balance and party attendance count is due 2 weeks prior to party

​Little Dipper Room: $200 for 12 children
​Big Dipper Room: $250 for 12 children; for more than 12 children (up to 20 total), the cost is $10 per child due 2 weeks prior to event


 Things To Know:​

  • Party reservations should be made at least 6-8 weeks in advance as dates are limited and based on availability.
  • To book, you will need to send a completed Birthday Party Agreement to RSPBirthday@mecklenburgcountync.gov . Party dates & times are confirmed after the $100 deposit is processed (either over the phone or in person). Please note: Coupons cannot be applied to Birthday Party deposits.
  • Final balance for all parties is due 2 weeks prior to the date of the event and may be made by cash, check or credit card (Visa/Mastercard/Discover).
  • Birthday party reservations include an exclusive private 1 hour rental of the birthday party room only. We do NOT offer exclusive rentals of the splash park. Birthday party rooms cannot be rented for longer than 1 hour Friday-Sunday.
  • Refunds will only be issued for medical or weather related events. If your party was booked at least 30 days prior to your party date, with a 2 week notice prior to your event you may receive a credit to reschedule, pending our availability. Credits are only valid for one birthday party.
  • Payment/deposit can be made by cash, check, credit card (Visa/Mastercard/Discover) or money orders only. Checks should be made payable to MCPRD.

On Your Party Day:

  • Birthday Parties DO NOT include a party host
  • On arrival please check-in at our Front Help Desk and our staff will either lead you to the Party Room or admit you to the Splash Park (based on your party time)
  • We can store coolers, food, decorations and gifts prior to your party room time. (Please keep all valuables, birthday cards and personal items with you at all times and not in locker rooms)
  • Ray's Splash Planet does not permit birthday parties in the lobby area or outside food to be served in the lobby area. Please use your one hour party room rental time wisely
  • Party Room Clean-up Responsibilities: The host family is responsible for general clean up after their party. This consists of throwing away party related paper products (wrapping paper, plates, napkins, cups, etc.). Ray's Splash Planet will do the major cleaning after you leave (sweeping, mopping and wiping down tables and chairs)  If you do not to clean up appropriately after your party, a $50.00 clean up fee will be added to your balance.
  • No open flames are allowed on Ray's Splash Planet's grounds, including sterno burners. We do allow food warming appliances, such as a crock pot or heat wave bag, and of course birthday candles!
  • No food preparation is allowed at Ray's Splash Planet. Please completely cook all food before arriving for your party
  • For a BASIC Splash Bash birthday party you are responsible for bringing everything for your party
  • To stay longer than the reserved 2 hours in the splash park area after your birthday party, standard admission fees will apply
  • No confetti, silly string, glitter, or pinatas
  • Certified lifeguards are on duty at all times
  • In the event of lightning, the pool will close for 30 minutes from the last lightning strike
  • The pool must also close at least 30 minutes after cleaning up in the event of a vomit or defecation
     

Pool Policies and Procedures:

  • For children under the age of 4, the adult to child ratio in the water needs to be 1:1 
  • For children age 4 and older, the adult to child ratio in the water will need to be 1:10. (EXAMPLE: 12 children = 2 adults in the water)
  • Proper swimming attire is required
  • Swim diapers are required for children 3 yrs and under
  • Personal inflatable toys (raft, body boards, water wings, etc.) are not allowed into any County Pool
  • Coolers, food and/or beverages are not allowed in the Splash Park
  • Children 6 yrs or older must use same gender locker rooms or family locker rooms 
  • There must be an adult in the waterpark area if children 9 years or younger are in the pool area

Address

Office Location:

215 N. Sycamore St.
Charlotte, NC 28202

Hours: Open all year round

Contact

Ray's Splash Planet
980-314-4729