The Public Information Department provides the public, media, and County employees with up-to-the-minute County news and information.
Watch how Public Information tells the Mecklenburg County story on any given day.
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Before 2006, public information in the Mecklenburg County government was primarily decentralized with a small central office and other public information officers (PIOs) working in various departments in the County.
To enhance transparency, efficiency, consistency and accuracy, department PIOs were transferred into a centralized Public Information Department, where services were reorganized into the following work areas:
| Direct Communications (Public)
Provide important, timely and accurate information to residents and customers using a variety of communication channels such as websites, social media, print , radio and television.
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| Internal Communications (Employees) Provide important, timely and accurate information to employees and elected officials using a variety of communication channels such as the County intranet, internal email and print publications. Also provide assistance to departments with their communications needs through editorial, consultation, graphic design and video services.
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| Media Relations Provide responsive, timely and accurate news releases and media advisories. Assist media with requests and inquires and manage public record requests.
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| Community Relations Encourage proactive community engagement with County leadership and departments to increase awareness, transparency and active citizen participation. Community agreement activities will be focused around county initiatives and delivered based on community interest.
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| Web Services Provide internal and external digital publishing platforms to residents, businesses, media, elected officials and employees.
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| Television and Online Streaming We relay information to the public through The Government Channel - Channel 16 on the local Spectrum Cable digital cable service and online at MeckNC.gov. See your government at work by watching Board of County Commissioners meetings live online or stream them later at your convenience.
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