| Emergencies (chemical spills, flooding) |
911 |
| Blocked storm drain on street/road |
311 or 704-336-7600 |
| Commercial Technical Answer Center (Construction) |
980-314-2633
|
| Creeks blocked by debris |
311 or 704-336-7600 |
| Drainage problems on private property |
311 or 704-336-7600 |
| Erosion (Construction sites/City of Charlotte) |
311 or 704-336-7600 |
| Erosion (Construction sites/outside City limits) |
311 or 704-336-7600 |
| Erosion (streambank) |
311 or 704-336-7600 |
| Flood zone determinations |
704-432-7246 |
| Floodplain Development Permits (new construction) |
704-432-7246 |
| Floodplain Development Permits (improvement to existing building in floodplain) |
704-432-7246 |
| Floodplain Occupancy Holds |
704-432-7246 |
| Illegal dumping in creeks |
311 or 704-336-7600 |
| Land Development plan review and site inspections |
980-314-3234 |
| Residential Technical Answer Center (Construction) |
980-314-2633 |
| Sanitary sewage spills |
311 or 704-336-7600 |
| Storm Water billing |
311 or 704-336-7600 |
| Storm Water Fee Credits |
311 or 704-336-7600 |
| Underground Storage Tank |
311 or 704-336-7600 |
| Volunteer for storm water programs |
311 or 704-336-7600 |
Related Services:
Groundwater/Wastewater Services is part of the Mecklenburg County Health Department.
Some of Land Development's tasks are done in coordination with Charlotte Code Enforcement and Mecklenburg County Code Enforcement
Tap water or sanitary sewer questions?
Storm water billing is done through Charlotte-Mecklenburg Utilities.