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​Welcome to Mecklenburg County's 

Internal Waste & Recycling Portal

This page is intended for internal partners of Mecklenburg County. These partners include CPCC, CMS, ABC Board, Park and Rec, MEDIC and others.

Mecklenburg County Solid Waste is responsible for trash and recycling collection from the exterior of your complex. Please use this portal to report can issues, such as missed pickups and needed repair services.

Report an Issue or Request Service:

Missed Collection Request

Use this form for:

  • Missed Pickup
  • Container Relocation
  • Broken Container
  • Other requests for existing containers
New/Additional Container Request

Use this form for:

  • New Service
  • Temporary Service
  • Special Events

Please Note:

The County contracts with Waste Connections,  an external company, for  trash collection services.

The County operates its own trucks and has employees for recycling collection services.

All external collection cans are owned by the County and are color-coded.  Blue cans are for collecting recycling  and red cans are for collecting trash.

Each can has a unique number in the top right of the can.  "T"  designates Trash. "R" designates Recycling.

Please use this website to report questions and concerns about collection issues.


Office Location:

2145 Suttle Avenue
Charlotte, NC 28208


Hours: Disposal Site Hours Mon-Sat  7 a.m. - 4 p.m.


General Inquiries
311 or 980-314-3867

close alertCounty services are operating at a limited capacity. Questions about COVID-19? Call Public Health Hotline: 980-314-9400