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​Welcome to Mecklenburg County's School and Park Waste & Recycling Portal

This page is intended for internal partners of Mecklenburg County. These partners include CPCC, CMS, ABC Board, Park and Recreation and MEDIC.

THIS PAGE IS NOT FOR RESIDENTIAL REPORTING. If you need residential information click here.

Mecklenburg County does not collect your residential trash or recycling.

Are you Looking for City of Charlotte residential Trash/Recycling Information? See next line.

If Mecklenburg County Solid Waste is responsible for the institutional trash and recycling collection from your school or park location, use this portal to report dumpster issues, such as missed pickups and needed repair services.

Report an Institutional Issue for a School or Park:

Missed Institutional Collection Request

Use this form for:

  • Missed Institutional Pickup
  • Container Relocation
  • Broken Institutional Dumpster
New/Additional Dumpster Request

Use this form for:

  • New Institutional Service
  • Temporary Service at a Park or School
  • Special Events such as construction

Please Note:

The County contracts with Waste Connections, an external company, for trash collection services.

The County operates its own trucks and has employees for recycling collection services.

PLEASE be very clear on the specifics of your request, Open Top, Front Loader 8 yard or other container.  ALWAYS mention the material type and specific location.

All external collection cans are owned by the County and are color-coded.  Blue cans are for collecting recycling  and red cans are for collecting trash.

Each can has a unique number in the top right of the can.  "T"  designates Trash. "R" designates Recycling.

Please use this website to report questions and concerns about collection issues.


Office Location:

2145 Suttle Avenue
Charlotte, NC 28208


Hours: Disposal Site Hours Mon-Sat  7 a.m. - 4 p.m.


General Inquiries
311 or 980-314-3867