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CTAC Review


Small projects will be channeled through Commercial Technical Assistance Center (CTAC).

A Step-by-Step Process

Step 1

Submit project to Gatekeeper.  You will need to submit the following:

2 sets of drawings with an Appendix B

1 completed Building Permit application(with contractor/sub-contractors/cost of construction)

1 address verification form

Step 2

Once project is accepted, the review is performed on a first-in, first out basis.

Step 3

CTAC review is typically a 5-day review process and approved projects will be issued permits at the time of approval, subject to permit application completion.

Disapproved projects will be returned with comments summarizing the defects.

​Project Types

The following project list indicates projects generally thought to be eligible for Commercial Walk-Through Review (CTAC Review). Note: Customers should confirm eligibility for CTAC review in advance. Those project which CTAC cannot review will be referred to On-Schedule Plan Review. The Gatekeeper will make the final decision/determination of specific project eligibility.

Beginning March 5, 2007, CTAC Review will review Business and Merchantile upfits and renovations up to 7,500 sf.  This is a change from the previous threshold of 2,500 sf.  No other changes have been made to the eligible project types.

  • Handicap Ramps
  • Deck Additions
  • Interior Upfits, Business and Merchantile occupancy, 7500 sf and less
  • Business and Merchantile renovations of areas up to 7500 sf
  • Office/Warehouse with the office area up to 7,500 sf and no work being performed in the warehouse
  • Small additions, up to 400 sf*
  • Accessory buildings up to 400 sf*
  • Bathroom additions and renovations up to 1000 sf*
  • Minor fire/smoke repairs and minor structural fire repair*
  • Special events and amusements (tents, haunted houses, NCAA events, golf events, NASCAR events, NBA events, NFL events)
  • Interior pre-fabricated offices (modular petitioning)
  • Canopies
  • Co-locations on communication towers
  • Grease interceptors
  • Oil/water separators
  • Adding new plumbing, electrical, and mechanical (less than 5000 sf)
  • Pedestrian bridges not connected to buildings
  • Parking lots
  • Facade changes*
  • Hood replacements
  • Above ground tanks
  • Pools (only if part of a pre-approved project by Zoning)
  • Racking systems 12 feet to top of storage(High Piled Combustible must go through OnSchedule Review)

*Projects within the following Zoning Districts are not eligible for the Walk-Through Process: Historic Landmark, Historic District, MUDD, UMDD, PED, TOD, & UR.

The Walk-Through Process (CTAC Review) will not review projects that are:

  • Change of occupancies/use
  • Assembly occupancy
  • Medical offices (ie: Dental offices, Plastic Surgery, I-2 occupancies, Doctor's offices, Chiropractor offices, etc.)
  • Daycare
  • Hazardous occupancies and equipment
  • Factory/industrial occupancies
  • Dry cleaners using hazardous materials
  • Live-Work units


Mailing Address:

Mecklenburg County Code Enforcement
2145 Suttle Avenue
Charlotte, NC 28208

Office Location:

2145 Suttle Avenue
NC 28208


Hours: Mon-Fri 8 a.m - 5 p.m.


Customer Service