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The Commercial Technical Assistance Center (CTAC) is aimed at providing technical code assistance to anyone involved in a commercial project, including the owner, developer, architect, engineer, or contractor. We can assist by answering questions before the permitting process begins. After you've entered the preliminary code review or permit application process, however, the interpretations of your plans examiner or field inspector prevail.
Call the Commercial Technical Assistance Center, 980-314-CODE and follow the prompts for technical assistance.
Send your questions to one of these CTAC Plans Examiners at ctac@ mecklenburgcountync.gov
Commercial customers may also visit CTAC at the Mecklenburg County Building Development Center, 2145 Suttle Avenue Charlotte, NC 28208, between the hours of 8:00AM and 5:00PM, Monday through Friday, except on designated Mecklenburg County holidays.
How are plumbing fixture
requirements calculated for a project? The first step is to
determine Occupancy load of the space using Table 1004.1.2 in the NC Building
code. Once this is established, review Section 403 of the NC Plumbing Code
along with table 403.1 to determine your minimum fixture count.
Do I need a permit to
install low voltage wiring (phone & data, fire alarm, HVAC control wiring,
etc.) in Mecklenburg County? Yes, you will need to
submit an Electrical permit application. If there are different contractors
installing low voltage wiring, each contractor will need to submit separate
permit applications. If this wiring is part of a larger overall project under
construction, the Electrical permit application will need to have the six (6)
digit county project number of the larger project.
How do I obtain a permit to
set up a temporary sales center? Go to
the Electronic Plan Submittal & Review on small commercial projects web
page for detailed information.
How do I call in for an
inspection on my project? Call the
inspections department at 704-336-8000. Have your permit number ready.
Do I need a permit to build
an ADA Accessible Ramp? Yes. This type
of project may go through the Small Commercial Project review process. The
drawings should include an Appendix B, a site plan, and details of the ramp,
Can I submit a project for
CTAC review if my project is still out for bid (i.e.: contractors have not been
selected)? No, you must list your
General Contractor and P, M, & E sub-contractors on your Building permit
application when you submit for CTAC review.
What will my permit cost? Follow this link to the Helpful
Links web page and click on
Permit Fee Estimator to calculate an estimated building permit fee. ***
Additional Zoning, Health and Fire fees may apply.
How do I change the general
contractor (GC) on my permit? You will
need to submit a Credit Refund Form and have your permit cancelled. Once this
is done, come to CTAC with a copy of your APPROVED PLANS, or the project number
of the approved project, and a completed Building Permit application. This function
may also be accomplished through the contractor account. The new permit
application must reference the previous permit number that was cancelled and
the approved project number.
Do I need a permit to
install a retaining wall? Yes, if your
wall is supporting 5' or more of fill. you will need to submit sealed drawings,
a completed Building Permit application. The drawings should include an
Appendix B, a site plan drawing showing the location of the wall(s), the
Statement of Special Inspections, elevations, details sheet and a structural
load sheet. If this wall is part of a larger overall project under constructions,
the Building Permit application will need to have the six (6) digit county
project number of the larger project.
When preparing to permit commercial fire/water repair and restoration projects, the scope of the work will determine what permits are required and whether a full plan review will be necessary prior to issuing permits.
If the project is in a residential apartment, condo, or any other R-2 or R-3 use, constructed under the Commercial Building Code, please refer to our Fire Restoration Project Procedures document. The 2018 Appendix B must be included in its entirety with you submittal. However, due to the nature of a fire/water repair and restoration project the following sections may not be applicable: Allowable Area, Allowable Height, Life Safety System Requirements, Life Safety Plan Requirements, Structural Design, Accessible Parking, & Accessible Dwelling Units. Note: Accessible Dwelling Units must be identified and illustrated if they are within the scope of your project.
If the project is in any other type of commercial building or space, the process will be the same as a renovation project.
The Span Charts associated with yellow pine lumber have been modified. Please review the following amended span tables prior to designing your project.
Project Coordinators: 980-314-2633, then option 1, then 2, then 1 again, then 2 again.
Scott Westbrook, Program Manager
Tim Parnell, Senior Plans Examiner
Project Coordinators: Masika Edwards, Lorena Gomez
Project Controllers: Anna Rayfield, Mark Winslow
Plans Examiners: Brian Atwell, Nicholas Gripp, Shazia Khan, Ken Kiser, Kari Lanning, Calvin Laton, Charles McNeilly, Joseph Sandridge, Craig Sloop