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Address

Mailing Address:

Mecklenburg County Code Enforcement
2145 Suttle Avenue
Charlotte, NC 28208

Office Location:


2145 Suttle Avenue
Charlotte,
NC 28208

MAP

Hours: Mon-Fri 8 a.m - 5 p.m.

Contact

Customer Service
980-314-CODE(2633)

​Commercial Technical Assistance Center (CTAC)

Scope of Services

The Commercial Technical Assistance Center (CTAC) is aimed at providing technical code assistance to anyone involved in a commercial project, including the owner, developer, architect, engineer, or contractor. We can assist by answering questions before the permitting process begins. After you've entered the preliminary code review or permit application process, however, the interpretations of your plans examiner or field inspector prevail.

 

Do you have questions about the commercial code?

Call the Commercial Technical Assistance Center, 980-314-CODE 
and follow the prompts for technical assistance.

OR

Send your questions to one of these CTAC Plans Examiners at ctac@ mecklenburgcountync.gov

Commercial customers may also visit CTAC at the Mecklenburg County Building Development Center, 2145 Suttle Avenue Charlotte, NC 28208, between the hours of 8:00AM and 5:00PM, Monday through Friday, except on designated Mecklenburg County holidays.
  

Frequently Asked Questions

  • How are plumbing fixture requirements calculated for a project?  The first step is to determine Occupancy load of the space using Table 1004.1.2 in the NC Building code. Once this is established, review Section 403 of the NC Plumbing Code along with table 403.1 to determine your minimum fixture count.

  • Do I need a permit to install low voltage wiring (phone & data, fire alarm, HVAC control wiring, etc.) in Mecklenburg County?  Yes, you will need to submit an Electrical permit application. If there are different contractors installing low voltage wiring, each contractor will need to submit separate permit applications. If this wiring is part of a larger overall project under construction, the Electrical permit application will need to have the six (6) digit county project number of the larger project.

  • How do I obtain a permit to set up a temporary sales center?  Go to the Electronic Plan Submittal & Review on small commercial projects web page for detailed information.

  • How do I call in for an inspection on my project?  Call the inspections department at 704-336-8000. Have your permit number ready.

  • Do I need a permit to build an ADA Accessible Ramp?  Yes. This type of project may go through the Small Commercial Project review process. The drawings should include an Appendix B, a site plan, and details of the ramp, handrails, etc.

  • Can I submit a project for CTAC review if my project is still out for bid (i.e.: contractors have not been selected)?  No, you must list your General Contractor and P, M, & E sub-contractors on your Building permit application when you submit for CTAC review.

  • What will my permit cost?  Follow this link to the Helpful Links web page and click on Permit Fee Estimator to calculate an estimated building permit fee. *** Additional Zoning, Health and Fire fees may apply.

  • How do I change the general contractor (GC) on my permit?  You will need to submit a Credit Refund Form and have your permit cancelled. Once this is done, come to CTAC with a copy of your APPROVED PLANS, or the project number of the approved project, and a completed Building Permit application. This function may also be accomplished through the contractor account. The new permit application must reference the previous permit number that was cancelled and the approved project number.

  • Do I need a permit to install a retaining wall?  Yes, if your wall is supporting 5' or more of fill. you will need to submit sealed drawings, a completed Building Permit application. The drawings should include an Appendix B, a site plan drawing showing the location of the wall(s), the Statement of Special Inspections, elevations, details sheet and a structural load sheet. If this wall is part of a larger overall project under constructions, the Building Permit application will need to have the six (6) digit county project number of the larger project.

​​​Fire Repair and Restoration Projects

When preparing to permit commercial fire/water repair and restoration projects, the scope of the work will determine what permits are required and whether a full plan review will be necessary prior to issuing permits.

If the project is in a residential apartment, condo, or any other R-2 or R-3 use, constructed under the Commercial Building Code, please refer to our Fire Restoration Project Procedures document​. The 2018 Appendix B must be included in its entirety with you submittal. However, due to the nature of a fire/water repair and restoration project the following sections may not be applicable: Allowable Area, Allowable Height, Life Safety System Requirements, Life Safety Plan Requirements, Structural Design, Accessible Parking, & Accessible Dwelling Units. Note: Accessible Dwelling Units must be identified and illustrated if they are within the scope of your project.

If the project is in any other type of commercial building or space, the process will be the same as a renovation project. 
 

Helpful References:

The Span Charts associated with yellow pine lumber have been modified. Please review the following amended span tables prior to designing your project.

 

Key Contacts

 

rev. 6/25/19

Address

Mailing Address:

Mecklenburg County Code Enforcement
2145 Suttle Avenue
Charlotte, NC 28208

Office Location:


2145 Suttle Avenue
Charlotte,
NC 28208

MAP

Hours: Mon-Fri 8 a.m - 5 p.m.

Contact

Customer Service
980-314-CODE(2633)