Mecklenburg County Air Quality (MCAQ) responds to requests for service involving objectionable odors, excessive dust, or visible emissions. Complaints received during business hours are investigated as soon as possible. After-hour complaints are followed up on the next business day. Review MCAQ's Complaint Response Frequently Asked Questions.
How Do I Report an Air Quality Complaint?
Complaints regarding an odor, dust, or visible emissions can be submitted online or by calling 704-336-5430. To properly investigate, our team of specialists need as much information as possible:
A thorough description of the issue
Date and time of the incident
Frequency and duration of the issue
Other Common Complaints and Links For Assistance
Indoor Air and Mold
Lead-Based Paint Management
Open Burning
OSHA issues / Workplace Safety
Refrigerant Venting and Freon
Report Excessively Idling Heavy-duty Vehicles
Report Smoking Vehicles
Health Alert: To prevent spread of COVID-19, County services are operating at a limited capacity.