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Address

Mailing Address:

Ryan White Program
3205 Freedom Drive, Suite 9000
Charlotte, NC 28208


Office Location:

3205 Freedom Drive, Suite 9000
Charlotte, NC 28208

MAP
Hours: Mon-Fri  8 a.m. - 5 p.m.

Contact

Please do not send confidential information via email.
980-314-1611

Key Initiatives

​Quality Management

In compliance with CDC and State Guidelines, all meetings are canceled until further notice. COVID-19 is a rapidly evolving situation. Stay updated with credible resources:  

CDC website: https://www.cdc.gov/coronavirus/2019-ncov/index.html

Mecklenburg County COVID-19 Updates: https://www.mecknc.gov/news/Pages/Update-on-Novel-Coronavirus.aspx

 

Our Mission

To continuously improve the care and health outcomes among People Living with HIV/AIDS (PLWHA) in the Charlotte TGA.


Our Work

Continuous Quality Improvement (CQI): An ongoing process of monitoring and evaluating activities and outcomes in order to continuously improve service delivery. CQI seeks to prevent problems and to maximize the quality of care.

We strive to improve health outcomes, reduce health disparities, and increase access to and retention in care for PLWHA.


Our Champions

Our work isn't possible without input and expertise from Consumers (People Living with HIV) and Providers of HIV services.

Our Quality Management Volunteer Ambassadors collaborate to:

  1. Collect and evaluate Consumer Satisfaction surveys;
  2. Create fun and educational newsletters for Consumers;
  3. Establish and monitor Performance Measures to support high quality HIV care;
  4. Set expectations for Service Standards with our partners in the Ryan White Planning Body; and
  5. Develop and revise the Quality Management Plan.


Quality Management LeadershipAlexis Wyatt

Medical Co-Chair: Ashley Day Scott, MSN, RN, FNP-C
Consumer Co-Chair: Laurenzo Surrell-Page
Quality Management Program Coordinator: Alexis Wyatt, MSW


Get involved!

Contact Alexis.Wyatt@mecknc.gov; 980-314-1608! 


Meeting Minutes 

  
  
collapse Meeting Type : Quality Management Committee ‎(1)
QMCAgenda -Minutes 9-20-19.docxQMCAgenda -Minutes 9-20-19
collapse Meeting Type : Quality Management Medical Committee ‎(1)
QMMedicalCAgenda -Minutes 9-27-19.docxQMMedicalCAgenda -Minutes 9-27-19


Address

Mailing Address:

Ryan White Program
3205 Freedom Drive, Suite 9000
Charlotte, NC 28208


Office Location:

3205 Freedom Drive, Suite 9000
Charlotte, NC 28208

MAP
Hours: Mon-Fri  8 a.m. - 5 p.m.

Contact

Please do not send confidential information via email.
980-314-1611

Key Initiatives

close alert Health Alert: To prevent spread of COVID-19, County services are operating at a limited capacity.