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Mecklenburg County Health Department (MCHD) complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex. MCHD does not exclude people or treat them differently because of race, color, national origin, age, disability or sex. MCHD also does not discriminate on the basis of religion, marital status, immigration status or sexual orientation.
MCHD provides free aid and services to help people with disabilities communicate effectively with us including qualified sign language interpreters and written information in other formats (large print, audio, accessible electronic formats, and other formats).
MCHD provides free language services to people whose primary language in not English including qualified interpreters and information written in other languages. Information on our accessible language services can be found here. If you need these services, contact MCHD at 704-336-6500.
Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 704-336-6500注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 704-336-6500
If you believe that MCHD has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can
file a grievance with:
MCHD Civil Rights Coordinator/504 Coordinator249 Billingsley RoadCharlotte, NC 28211704-560-7836 (Cell) 704-336-4709 (Fax)HealthComplaints@mecknc.gov
file a grievance in person or by mail, fax, or email. If you need help filing a grievance, the MCHD Civil Rights Coordinator/504 Coordinator, is available to help you.
You can also
file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the
Office for Civil Rights Compliant Portal, or by mail or phone at:
U.S. Department of Health and Human Services200 Independence Avenue, SWRoom 509F, HHH BuildingWashington, D.C. 202011-800-368-1019800-537-7697 (TDD)
Complaint forms are available here.
On July 1, 2021 Mecklenburg County will increase service capacity. Read the latest service availability update.