​​​HIV/STD Testing

Cost

All testing services are free and confidential for all patients

Locations and Times​​

All testing done on a walk-in basis. No appointment necessary to receive prevention testing.
Wait times may vary as patients are seen in the order they arrive.

Who Should Be Tested?

All adults and adolescents (ages 13 – 64) should be tested for HIV at least once in their life. How often someone should be tested for sexually transmitted diseases (STDs) depends on risk factors including the number of partners, type of sexual activity or drug use. To determine if you are at risk for HIV/STDs, a counselor may ask questions regarding sex, lifestyle and drug use during your visit.

Generally, most people benefit from an STD screening at least once a year. It is important to know that not all doctors provide regular testing for HIV/STDs, so check with your doctor or medical provider after each visit.

If you or a partner have tested positive for an STD, every partner should be tested and treated to avoid re-infection.

How Often Should I Be Tested?

Every 3-6 months:

• Anyone who has multiple or anonymous partners
• Anyone who shares injection drug needles or equipment
  
• All sexually active men who have sex with men and transgender individuals
  

Every year:

• All sexually active persons over the age of 13
  

What if I need treatment?

Appointments can be made by calling 704-336-6500

Treatment may be needed if:

• You are experiencing symptoms: 
  
• Abnormal discharge, difficulty urinating, sore throat, bumps, blisters or sores, 
  
• A partner has tested positive for an STD
  
  

Please note: Many people may not experience symptoms even if they are infectious. If you know that a partner has tested positive, an appointment is needed for additional testing and potential treatment.

How do I get my results?

Results are given five business days after the day you were tested.

There are four options to access your results 

1. Call 1-855-790-8968
• Enter the Unique ID given to you during your test visit, followed by #
• Enter your PIN (six-digit date of birth, MMDDYY), followed by #
2. Website: www.mytestresults.com.
• Enter customer number: 8557908968
• Enter the Unique ID given to you during your test visit
• Enter your PIN (six-digit date of birth, MMDDYY)
3. Walk in to clinic A at either Health Department location
   You do not need an appointment. ID required for printed results.
   Hours: Mon/Tue/Thur/Fri: 8am - 11am & 1pm - 4pm｜Wed: 10am - 1pm & 3pm - 6pm
   
• 2845 Beatties Ford Road Charlotte, NC 28216
• 249 Billingsley Road Charlotte, NC 28211
  
4. Return to the community-based testing site if you were tested outside of a Mecklenburg County Public health clinic. Verify with testing staff if you would like a printed copy of your results.
   
   

Please note: If you attempt to access your results before seven days from being tested, you may hear "I'm sorry that was an invalid unique identifier." Please allow 7 days or 5 business days to access your results. If after 5 business days from testing, you still receive an error please call 704-432-8378.

Do you test for genital herpes?

The Center for Disease Control does not recommend regular testing for genital herpes (HSV-1 or HSV-2) for people without symptoms.

Genital herpes is a common STD caused by herpes simplex virus type 1 (HSV-1) or herpes simplex virus type 2 (HSV-2). Symptoms of HSV-1 and HSV-2 include blisters on or around the genitals, rectum or mouth, known as “having an outbreak”. The blisters break and leave painful sores and it may take weeks to heal.

Most people who have HSV-1 or HSV-2 don’t have symptoms. An infection does not usually result in serious outcomes in healthy, non-pregnant adults. More often, the stigma and shame from a genital herpes infection can be more troubling to someone who is infected than the disease itself.

If you are pregnant, it is important to talk to your doctor about testing as herpes infections in babies can be life-threatening. Medication is available to manage symptoms and lower your risk of spreading the infection.

If you are experiencing continuous symptoms related to genital herpes and in need of medication, please call 704-336-6500 to schedule an appointment.

Eligibility 

• No eligibility requirements or ID required
  
• No appointment needed for testing
• An appointment is needed if you are experiencing symptoms or have a partner who has tested positive for an STD, please call 704-336-6500