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Address

Mailing Address:

Mecklenburg County Public Health
249 Billingsley Road
Charlotte, NC 28211

Office Location:


Mecklenburg County Public Health
249 Billingsley Road
Charlotte, NC 28211

MAP

HOW ARE WE DOING?

Hours: Mon-Fri  8 a.m. - 5 p.m.

Contact

Please do not send confidential information via email.
704-336-4700

Key Initiatives

​​​HIV/STD Testing - Public Health Clinics

For more information about our testing services, call: 

 704-432-TEST (8378)

Monday - Friday : 8AM - 5PM

 

The Sexually Transmitted Disease Control Clinic offers counseling and treatment services to Mecklenburg County Residents. Anyone who suspects they have been exposed to a sexually transmitted disease or wish to be screened for possible exposure may visit either of two Public Health locations.  ​

 
HIV, Syphilis, Chlamydia, and Gonorrhea  screening for those without symptoms  is provided on a walk-in basis - no appointment necessary.  If you have been exposed to an STD or are experiencing symptoms an appointment is required. 

Services

  • F​ree and confidential screening for HIV, syphiils, chlamydia and gonorrhea.
  • Screening for Hepatitis C, oral and rectal screening for chlamydia/gonorrhea available based on need.
  • Information on PrEP (pre-exposure prophylaxis) available.

 

Servicios disponibles en español.

How do I get my results?

Results are given seven days after* the day you were tested.
After seven days, there are four options to access your results:

  1. Call 1-855-790-8968
    • Enter the Unique ID given to you during your test visit, followed by #.
    • Enter your PIN (six digit date of birth, MMDDYY), followed by #.
  2. Website: www.mytestresults.com.
    • Enter customer number: 8557908968
    • Enter the Unique ID given to you during your test visit.
    • Enter your PIN (six digit date of birth, MMDDYY).
  3. Walk in to clinic A at either Health Department location. You do not need an appointment.
    • 2845 Beatties Ford Road Charlotte, NC
    • 249 Billingsley Road Charlotte, NC
      Mon/Tue/Thur/Fri: 8am - 11am & 1pm - 4pm|Wed: 10am - 1pm & 3pm - 6pm

 

*Please note: If you attempt to access your results before seven days from being tested, you may hear "I'm sorry that was an invalid unique identifier." Please allow 7 days or 5 business days to access your results. If after 5 business days from testing, you still receive an error please call 704-432-8378.

What if I need treatment?

 

If you have been exposed to an STD or are experiencing symptoms an appointment for treatment at a public health clinic is required. Appointments for additional screenings, a physical exam or medication can be made by calling 704-336-6500. 

Symptoms may include abnormal discharge, bumps, blisters or sores, difficulty urinating or sore throat. 

Eligibility 

No eligibility requirements.

No appointment needed for testing.

​Cost

Testing services are free and confidential to all patients.


Locations and Times​​

Clinic Locations​

Northwest Campus: 2845 Beatties Ford Road

Southeast Campus: 249 Billingsley Road

 

Walk-In Clinic Hours​

Monday, Tuesday, Thursday and Friday: 8AM - 11AM & 1PM - 4PM
Wednesday: 10AM-1PM & 3PM-6PM


 

Community Testing Sites

HIV/STD Testing in Community​​ - Find information on HIV and STD screening offered around Mecklenburg County at a variety of locations and alternative hours - no appointment needed.

In addition to the Public Health offices, other community testing sites have also been established by other community based organizations throughout Mecklenburg County.



Address

Mailing Address:

Mecklenburg County Public Health
249 Billingsley Road
Charlotte, NC 28211

Office Location:


Mecklenburg County Public Health
249 Billingsley Road
Charlotte, NC 28211

MAP

HOW ARE WE DOING?

Hours: Mon-Fri  8 a.m. - 5 p.m.

Contact

Please do not send confidential information via email.
704-336-4700

Key Initiatives