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Mailing Address:

Mecklenburg County Public Health
249 Billingsley Road
Charlotte, NC 28211

Office Location:

Mecklenburg County Public Health
249 Billingsley Road
Charlotte, NC 28211



Hours: Mon-Fri  8 a.m. - 5 p.m.


Please do not send confidential information via email.

Key Initiatives

​​​HIV/STD Testing

Due to current guidelines for the Novel Coronavirus (COVID - 19),
all community-based HIV/STD testing has been suspended until further notice. Walk-In clinic testing will still be operational.

For more information about our testing services, call: 

 704-432-TEST (8378)

Monday - Friday : 8AM - 5PM

Did you know, most sexually transmitted diseases (STDs) and HIV are transmitted by someone who did not know they had it? Many infections do not show signs or symptoms and can often be overseen. Testing is the only way to know your status and prevent transmission. You can take steps to protect yourself and your partners.

Fast-track Mecklenburg County Public Health clinics and non-traditional sites allow easy access to free and confidential testing.

Many STDs can be easily diagnosed and treated. If either you or your partner(s) have tested positive for an STD, anyone who has been exposed should receive treatment to avoid getting re-infected.

If you know you have been exposed to an STD or are experiencing symptoms, please make an appointment for treatment by calling 704-336-6500.


Servicios disponibles en español


Testing services are free and confidential to all patients

Locations and Times​​

All testing done on a walk-in basis. No appointment necessary to receive testing. Wait times vary as patients are seen in the order they arrive. Arriving at the start of testing or clinic hours may provide faster access to services.

Clinic A - Meckleburg County Public Health

NorthWest Campus

2845 Beatties Ford Rd. Charlotte, NC 28216

SouthEast Campus

249 Billingsley Rd Charlotte, NC 28211

Clinic Hours

Monday / Tuesday / Thursday / Friday

8 – 11 a.m. & 1 – 4 p.m.

Wednesday 10 a.m. – 1 p.m. & 3 – 6 p.m.

Community-Based Testing Sites

*All community-based testing sites have been suspended until further notice*

Lake Norman Community Health Clinic

2nd Tuesday each Month; 11 - 12:30 p.m.

14230 Hunters Road Huntersville, NC 28078


Wednesdays; 5 - 7 p.m.

601 E. 5th St. Suite 470 Charlotte, NC 28216

Atrium Health NorthPark

Tuesdays; 6 - 8 p.m.

251 Eastway Drive Charlotte, NC 28213

Goodwill CCHC – West

2nd / 4th Friday each Month; 1:30 - 3:30 p.m.

5301 Wilkinson Blvd Charlotte, NC 28208

StarMed – Freemore

1st Tuesday; 10 – 12 p.m.

4001 Tuckaseegee Rd. Charlotte, NC 28208

​StarMed – Eastland

3rd Tuesday; 10 – 12 p.m.

5344 Central Ave Charlotte, NC 28212

3rd Tuesday; 10 – 12 p.m.

1500 3rd St. Charlotte, NC 28204

For more information about testing sites, call:  704-432-TEST (8378); Mon - Fri 8 a.m. - 5 p.m.

Should I Get Tested?

All adults and adolescents (ages 13 – 64) should be tested for HIV at least once in their life. How often someone should be tested for sexually transmitted diseases (STDs) depends on risk factors including the number of partners, type of sexual activity or drug use. To determine if you are at risk for HIV/STDs, a counselor may ask questions regarding sex, lifestyle and drug use during your visit.

Generally, most people benefit from an STD screening at least once a year. It is important to know that not all doctors provide regular testing for HIV/STDs, so check with your doctor or medical provider after each visit.

How Often Should I Get Tested?

Every 3-6 months:

Anyone who has multiple or anonymous partners

Anyone who shares injection drug equipment

All sexually active men who have sex with men and transgender individuals

Every year:

All sexually active persons over the age of 13

What if I need treatment?

An appointment for treatment at a public health clinic is required if:

You are experiencing symptoms - abnormal discharge, bumps, blisters or sores, difficulty urinating or sore throat

A partner has tested positive for an STD

Please note: some people may not experience symptoms even if they are infected. If you know that a partner has tested positive, an appointment is needed for additional testing and potential treatment.

Appointments can be made by calling 704-336-6500.

How do I get my results?

Results are given seven days after the day you were tested.

There are four options to access your results:

  1. Call 1-855-790-8968
    • Enter the Unique ID given to you during your test visit, followed by #
    • Enter your PIN (six-digit date of birth, MMDDYY), followed by #
    • Enter customer number: 8557908968
    • Enter the Unique ID given to you during your test visit
    • Enter your PIN (six-digit date of birth, MMDDYY)
  3. Walk in to clinic A at either Health Department location
    You do not need an appointment. ID required for printed results.
    Hours: Mon/Tue/Thur/Fri: 8am - 11am & 1pm - 4pm|Wed: 10am - 1pm & 3pm - 6pm
    • 2845 Beatties Ford Road Charlotte, NC 28216
    • 249 Billingsley Road Charlotte, NC 28211
  4. Return to the community-based testing site if you were tested outside of a Mecklenburg County Public health clinic. Verify with testing staff if you would like a printed copy of your results.

Please note: If you attempt to access your results before seven days from being tested, you may hear "I'm sorry that was an invalid unique identifier." Please allow 7 days or 5 business days to access your results. If after 5 business days from testing, you still receive an error please call 704-432-8378.

Do you test for genital herpes?

The Center for Disease Control does not recommend regular testing for genital herpes (HSV-1 or HSV-2) for people without symptoms.

Genital herpes is a common STD caused by herpes simplex virus type 1 (HSV-1) or herpes simplex virus type 2 (HSV-2). Symptoms of HSV-1 and HSV-2 include blisters on or around the genitals, rectum or mouth, known as “having an outbreak”. The blisters break and leave painful sores and it may take weeks to heal.

Most people who have HSV-1 or HSV-2 don’t have symptoms. An infection does not usually result in serious outcomes in healthy, non-pregnant adults. More often, the stigma and shame from a genital herpes infection can be more troubling to someone who is infected than the disease itself.

If you are pregnant, it is important to talk to your doctor about testing as herpes infections in babies can be life-threatening. Medication is available to manage symptoms and lower your risk of spreading the infection.

If you are experiencing continuous symptoms related to genital herpes and in need of medication, please call 704-336-6500 to schedule an appointment.


  • No eligibility requirements or ID required
  • No appointment needed for testing
  • An appointment is needed if you are experiencing symptoms or have a partner who has tested positive for an STD, please call 704-336-6500


Mailing Address:

Mecklenburg County Public Health
249 Billingsley Road
Charlotte, NC 28211

Office Location:

Mecklenburg County Public Health
249 Billingsley Road
Charlotte, NC 28211



Hours: Mon-Fri  8 a.m. - 5 p.m.


Please do not send confidential information via email.

Key Initiatives

close alert Health Alert: To prevent spread of COVID-19, County services are operating at a limited capacity.