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Address

Office Location:

Judge Clifton E. Johnson Building
700 E. Fourth St.
Suite 220
Charlotte, NC 28202
Hours: Mon-Fri  8 a.m. - 5 p.m.

Contact

Employee Services Center
704-432-6947

Retiree Medical Plan Information



Use the following contact information for any questions and requests:

Email Address: hrbenefits@mecknc.gov 
Mailing Address: 700 E. Fourth St, Suite 220, Charlotte, NC 28202
Fax Number: 704-336-2731
2023 Open Enrollment Period: November 7 - November 18

Register for a Virtual Information Session to learn about the benefits offered to retirees in 2023. Retirees pre-65 years of age are considered Non-Medicare Eligible Retirees. Retirees post-65 years of age are considered Medicare Eligible Retirees. All sessions will be virtual. Registrants will receive an email two days prior to their session with a Zoom Meeting link.

  • Pre-65 Virtual Session: Wednesday, October 12 from 10 am - 12 pm
  • Post-65 Virtual Session: Wednesday, October 12 from 6 pm - 8 pm
  • Post-65 Virtual Session: Wednesday, October 19 from 10 am - 12 pm
  • Pre-65 Virtual Session: Wednesday, October 19 from 6 pm – 8 pm

Register here


2023 plan summaries, plan rates, and enrollment forms will be published soon. 

The same 2022 retiree medical plans will be offered in 2023 and administered by BCBSNC and CVS Caremark. Retirees do not need to submit an enrollment form if they do not want to make any changes from their current 2022 medical plan for Plan Year 2023.


Non-Medicare eligible retirees 

Non-Medicare eligible retirees (pre-65 years of age) have the option to enroll in Mecklenburg County's active employee plans - PPO (Preferred Provider Organization Plan) and HDHP/HSA (High Deductible Health Plan with a Health Savings Account). Medicare eligible retirees have the option to enroll in Mecklenburg County's Medicare-Coordinated EPO plan (Exclusive Provider Organization plan). 

Retirees can also waive coverage to receive a reimbursement for their individual enrollment in a Medicare Supplement/Medigap Plan. More information regarding this option is provided below. 

To learn more detailed 2022 plan information, please click on the following links: 


Carrier Contact Information: 

BlueCross BlueShield -  https://www.bluecrossnc.com/ 1-877-275-9787 

CVS Caremark -  https://www.caremark.com/ 1-855-298-4257


Waiving Coverage to Receive a Reimbursement for an Individual Medicare Supplement Plan 

Medicare-eligible retirees can elect to waive Mecklenburg County's Medicare-Coordinated medical plan to receive a reimbursement for their own Medicare Supplement plan (up to a maximum amount). For more information, please view the 2022 Medicare-Coordinated Reimbursement Cover Letter. Please return all forms listed below to the Mecklenburg County Human Resources Employee Services Center (700 East Fourth Street, Suite 220, Charlotte, NC 28202) to make this election and to start your reimbursement payments. 


Qualifying Life Event Midyear Changes

Retirees who would like to request a medical plan change outside of Open Enrollment can only do so if they experience a Qualifying Life Event (examples - marriage, death, birth/adoption, gain/loss coverage elsewhere, change in employment, etc.). The retiree must submit the 2022 Enrollment Form to Mecklenburg County within 31 days of the event date AND include a document to verify the event (certificate, letter from employer, letter from other insurance carrier, etc.). 


Ongoing Dependent Verification Audit Details

Retirees who are covering dependents under the County’s Health Benefit Plan will be asked to provide verification documentation to ensure that people being covered are eligible. Learn more about this here.


Charlotte-Mecklenburg Governmental Retirees Association

If you are a retiree of the Charlotte-Mecklenburg systems, you will be interested in being part of the Charlotte-Mecklenburg Governmental Retirees Association (CMGRA).  CMGRA offers a variety of programs, meetings and events of interest to retirees.

The CMGRA meets the fourth Tuesday of February, April, June, August and October at 9:30 AM at Cokesbury UMC, 6701 Idlewild Road, Charlotte NC 28212.

For more information on the association, click here.

Please click here to access the Q&A document from the CMGRA and Mecklenburg County medical benefits meeting on 8/24/2021.


COVID-19 Over-the-Counter Test Reimbursement Information

If you purchased an at-home COVID-19 test on or after Jan. 15, 2022, you might be eligible for reimbursement for yourself or your covered family members if the test is used to diagnose a COVID-19 infection. You can request your reimbursement online through your Caremark.com account or submit a COVID-19 Test Reimbursement Claim Form to CVS Caremark by mail. Read the Frequently Asked Questions (FAQs) for more information about eligibility and reimbursement. 

Resources: 

Online OTC COVID-19 Test Reimbursement Instructions 

OTC COVID-19 Test Reimbursement Paper Claim Form



Address

Office Location:

Judge Clifton E. Johnson Building
700 E. Fourth St.
Suite 220
Charlotte, NC 28202
Hours: Mon-Fri  8 a.m. - 5 p.m.

Contact

Employee Services Center
704-432-6947