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Address

Mailing Address:

3205 Freedom Drive, Suite 1000, Building A Charlotte, NC 28208

Office Location:

3205 Freedom Drive, Suite 1000, Building A Charlotte, NC 28208
Hours: Mon-Fri 8 a.m. - 5 p.m.

Contact

Department of Community Resources
980-314-8400

Key Initiatives

​About Us

About Us

The Department of Community Resources (DCR) through its Community Resource Center, supports the core departments of Mecklenburg County Health and Human Services (HHS) in doing their business through an integrated service delivery model of subject-matter experts from each core department and community partners who provide services to County residents in our HHS Community Resource Center. In addition, DCR is responsible for administering Child Support Services and Unified Workforce Development programs, as well as Integrated Health and Human Services Mail Services.

 

Mission 

To Strengthen Individuals and Families: Ensure the basic need of individuals and families are met and they have the resources to achieve greater economic independence and thrive. 

 

Promote Health & Wellness: Improve individual and family wellness, and support physical, mental, and emotional health through education and practice. 


Build Community: Cultivate opportunities for individuals, families, and communities to connect and partner with essential services, advancing a safe and high quality of life. 

 

Vision 

To promote the well-being of Mecklenburg County residents and transform current service provision of various programs and services from a Regulative Business Model to an Integrative Business Model to: 


    • Improve the health and well-being of Mecklenburg residents, especially people most in need of support and assistance, emphasizing education and prevention and optimal human service delivery.
    • Seek opportunities to involve and integrate Human Services Agency departments in collaborative service delivery.
    • Establish an integrated customer interface to improve both the customer experience as well as the outcome of the services provided.
    • Provide Family Supportive service and support through Care Coordination and planning necessary to move families from dependence to independence.


Address

Mailing Address:

3205 Freedom Drive, Suite 1000, Building A Charlotte, NC 28208

Office Location:

3205 Freedom Drive, Suite 1000, Building A Charlotte, NC 28208
Hours: Mon-Fri 8 a.m. - 5 p.m.

Contact

Department of Community Resources
980-314-8400

Key Initiatives

close alertCounty services are operating at a limited capacity. Questions about COVID-19? Call Public Health Hotline: 980-314-9400