County Manager's Office
Send an Email
Welcome to the County Manager’s Suggestion Box. In the interest of being transparent, the County Manager implemented this service to provide residents and employees the opportunity to provide their feedback on County services and programs. Check back here each month for new responses. Many of the suggestions received pertain to specific departments. While respecting anonymity, the County Manager has shared those suggestions with department directors. Department directors will provide responses and follow-up actions as appropriate.
We cannot respond publicly to messages related to employee job performance or direct complaints of specific people or employees. If you have a concern about a County employee or an ethics/fraud complaint, please submit it to the Fraud/Ethics Hotline at 888-225-2039 for appropriate follow-up.
Visit the archived page to view previous responses.
We only ask for demographics so we can conduct an enterprise wide analysis on any disparities in results. We NEVER share the department results by demo group with the department directors as we want to minimize risk in anonymity. Next year we will do a better job communicating to the organization about the use of demographic information as we would not want employees to intentionally give false answers to something that could help the entire organization understand differences amongst and within various demographic groups.
Question: Weekly Pay
Hi Dena, Thank you for all your doing for the county employees for the upcoming budget. I was curious has the county explored going to a weekly pay structure like the city currently operates on. The reason for inquiry as this could help many employees by not having to wait bi-weekly and also help with those with child care where payment is required weekly. This is just a thought and I am thankful for all your doing.
You are welcome. Employees are our most valuable asset and we wanted to make that clear through the Employee Investments in the FY2020 budget. The County processes multiple payrolls with different pay periods and pay dates. In order to accommodate the processing of multiple payrolls, we must process each payroll biweekly. Additionally, the County is required to be substantially equivalent to the State of NC in all our policies and the State utilizes a monthly payroll cycle.
Question: Retention of County Employees
First I have to say thank you for what you put in your FY 2020 budget. As a county employee whose been here awhile, this was a breath of fresh air. As you continue to move forward in deciding to how best to retain employees, I think one avenue worth exploring is the retention bonus. I believe this comes around Christmas time to those employees who were here prior to 2010 and it's a huge plus for them and assists with Christmas Shopping. I know it'd be a concern giving to all employees but why not start the retention bonus at five years? Once your here five years, your vested in the retirement and have made a commitment to most likely stay with the county long time. This gives employees something to look forward to once reaching that five year mark. Thank you again for all your doing for us the employees of the county and hopefully maybe this can be a consideration down the road.
You are welcome. The policy you are referring to is the Longevity Bonus. The policy states that the County will recognize the value of long-term commitment to the organization and continued performance excellence by the award of longevity pay to employees with 10 or more years of service, hired before July 1, 2004. The policy is a Board of County Commissioners policy as opposed to a County policy. The policy was revised in July of 2004 and currently applies to employees hired prior to July 1, 2004.
We are committed to making Mecklenburg County an employer of choice. In order to do so we have invested in the creation of a new position and programs that focus solely on employee retention and engagement. We will be evaluating all our current programs and looking at adding new programs and/or bringing back old programs in order to determine what will allow us to best attract, retain and engage employees.
We are also embarking upon an exciting project to redesign the County’s classification and compensation system and are evaluating our current benefit plans and offerings. These changes will also increase our ability to attract, retain and engage employees. Be on the lookout for exciting changes in all of these areas!
Question: Bereavement Leave
Can the county look into adding nieces and nephews to the approved usage for bereavement leave? I was suprised to learn this wasn't covered and had to use vacation time.
This suggestion is being researched and would need approval by the Board of County Commissioners.
Question: CJS Issue
Question: Security Concerns
Besides Active Shooter training, what is Mecklenburg County doing to ensure the safety of employees? In light of the recent shooting in Virginia Beach, I wonder if all non county and county employees need to be weapon screened? The security officers aren't the brightest so I am not sure they could stop an active shooter. I think we need some law enforcement presence at all locations. This world isn't safe anymore and we really need to better protect us the employees from both internal and external threats.Virginia Beach Shooting
The County Manager’s Office is working with Asset & Facility Management, Legal and others to develop a wholistic strategy (training modules, etc.) in response to the Virginia Beach shooting. We will update employees once the strategy and actions are finalized.
Question: Safety Concern
In light of what just occurred in Virginia Beach, what steps is the county taking to ensure our safety? I've attended the active shooter training but I am not sure that goes far enough. I work at Kuralt and there are times I come in the front entrance way, I hadn't thought much of it but now am concerned. If I show my county id badge, I am not checked for weapons and just walk through. Considering the fact the person in Virginia Beach was an employee, shouldn't we all be screened for weapons? Also how does security know I am an active employee? Thank you for taking time to review my concern.
See response above.
Question: HR Policy/Procedures Specific to FMLA
Question: IT Facilities
Question: Pay Increase