Valerie C. Woodard Center
3205 Freedom Drive, Suite 2000
Charlotte, NC 28208
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We invited CARF surveyors to evaluate how well we meet international standards for quality. The survey identified what we are doing well and ways we might improve. As a result of this survey, we earned another three year accreditation!
As part of the survey, the surveyors interviewed people who received services, their families, our staff, and others. Some questions the survey tem members asked were:
CARF will return in 2023 to repeat this process. We continue to strive too provide quality services for our community, and your feedback is always welcome. Individuals served have the opportunity to compleet satisfaction surveys to let us know how we are doing. You phone calls are also welcome. You may also reach the Client Advocate for Substance Use Services at 704-614-3000.