- To get status of your case
- To get payment information
- To provide information/change that affects your case
- To request forms
Please contact us at 704-432-9300 if you have any questions.
Option 2 for Spanish or
Option 7 for a Mecklenburg County Representative
The Mecklenburg County Child Support office is staffed Monday to Friday, 8 a.m. to 5 p.m.
After business hours:
Please contact the North Carolina Child Support Customer Service Center at 1-800-992-9457.
The unit is staffed on business days between 7:30 AM and 7:30 PM.