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Office Location:

Valerie Woodard Center
3205 Freedom Drive
Charlotte, NC 28208
Hours: Mon-Fri  8 a.m. - 5 p.m.


Web Services

​MeckBetter Together

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MeckBetterTogether is a campaign that aims to maximize the efforts of child and family caring agencies and the community to support families and address safety and wellbeing of children, particularly during the COVID-19 pandemic. This joint child and youth caring initiative is the result of partnerships between DSS, CMS, Smart Start, CCRI, Parks & Recreation, and the Library.

The online toollkit below includes County and community partner resources that are available to residents. This list will be monitored and updated with the most current information available.

Child Safety


The safest home for children and teens is one without guns.


Prevent Child Abuse NC

As the COVID-19 crisis evolves, Prevent Child Abuse NC (PCANC) remains steadfast in our mission to ensure that child maltreatment prevention is a priority for North Carolina and all communities have the knowledge, support and resources to prevent child abuse and neglect.

We know that times of crisis put families under great stress and can lead to significant increases in the risk of child maltreatment. North Carolina expects a rise in both domestic violence and child abuse and neglect cases as families are socially isolated and the unemployment rate skyrockets. In this environment, any family may be at risk.

If you suspect child abuse, please call 980-31-HELPS (43577)

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Children's Alliance

The Children's Alliance is a network of approximately 40 public and private agencies in Mecklenburg County which collectively serve at risk children and families in our community. Beyond sharing information and collaboration, The Children's Alliance engages in a variety of public policy matters. We believe that our collective voices lend an important influence in shaping policies and legislation that impact children and families. Our website has current information about our member agencies and information on how to contact them for appropriate services.

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Suspect Child Abuse?


Announcements and Opportunities

Click to Register for Blue in partnership with MHA
Hope is calling virtual event
Click to watch 'Be Smart' Gun Safety Video

Recreational Activities

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Park and Recreation

While Mecklenburg County Park and Recreation facilities remain closed, there are still opportunities for families to participate in our virtual programs.

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Educational Resources

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Child Care Resources Inc.

Child Care Resources Inc. is a private, non-profit child care resource and referral agency that works with families and communities to help ensure that all children have access to high-quality, affordable early learning and school-age opportunities and experiences that enable them to succeed in school and in life.

To learn more about CCRI and the services we provide, please visit our website.

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Learning at Home

This online resource offers age-specific activities for children from birth to age five. These activities are designed to support children’s language and communication, cognitive development, social-emotional skills, physical development, and approaches to learning.
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Taking Care

CCRI has put together fun and easy activities – both from our Early Learning Team and from other experts in the field – to keep children learning at home and in child care.
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Ready, Set, Go!

Help your child get ready for kindergarten! This guide provides support for both children and families for every stage of the transition to the school-age years.
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Smart Start of Mecklenburg County

Smart Start of Mecklenburg County is a private, nonprofit partnership that funds local programs for children ages birth to five and their families. The Partnership mobilizes resources, forges partnerships, and supports families to improve early childhood health, education and development and ensure children are prepared for kindergarten. Their four areas of focus are early care and education quality and accessibility, family support, health, and early literacy for children birth to five. Visit our programs page for a complete list of funded programs.

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Charlotte-Mecklenburg Schools

Charlotte-Mecklenburg Schools (CMS) provides academic instruction, rigor and support each school day to more than 148,299 students in kindergarten through 12th grade in 176 schools throughout Mecklenburg County. CMS is proud of its diverse mix of students who represent 183 countries and speak 197 languages and dialects. CMS offers an extensive range of magnet programs in 68 of its schools to nurture the talents of students who have interest and ability in specific areas. CMS also educates, supports and meets the needs of students with learning and physical disabilities.

Get back to school with our remote learning resources.

CMS Eats at Home

CMS is guaranteeing that all CMS students have access to healthy and nutritious meals each day through the CMS Eats at Home program. Grab-and-go meals will be offered at meal sites at no charge from Aug. 17–31. Starting Sept. 1, meal bundles with five breakfasts and five lunches will be available for pick up at meal sites or delivered to students’ bus stops. Meal bundles are $15 a week; bundles are free for students who qualify for free or reduced meals. The PayPAMS system will be open for sign-ups beginning Aug. 10. Families must create an account to order meal bundles.

Charlotte Mecklenburg Library

Did you know that you can continue to stay connected to the Library while staying home? How would you like to participate in a virtual storytime with your family or receive resume help all from the comfort of your couch? Join Charlotte Mecklenburg Library every week for a wide range of virtual programming for children, teens and adults.

When libraries and schools work together, everyone wins. All CMS students are automatically enrolled in the ONE Access program. Your student’s school ID number is their library card! This means any CMS can use their school ID number to access a wealth of digital resources.

Did you know you and your virtual learner can use your library card or ONE Access number to access for free? All you need is a library card and an internet connection to engage in 10 sessions with a live, online, qualified tutor every week!

Have you visited our Digital Library branch? The digital branch is open 24 hours a day, 7 days a week. Even in bad weather or in the middle of the night, the digital branch is open.

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Communities In Schools

Communities In Schools (CIS) is the nation’s largest organization dedicated to empowering students to stay in school and on a path to a brighter future. Working directly inside schools, CIS connects students to caring adults and community resources to help them succeed inside and outside the classroom and reach their greatest potential.

PDF Brochure

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Integrative Health

Smith Family Wellness Center

The Smith Family Wellness Center is an integrated care clinic offering low cost medical and counseling services to uninsured families and individuals residing in East Charlotte.

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Teen Health Connection

Teen Health Connection is a medical practice that specializes in providing comprehensive health and mental health services for adolescents and young adults ages 11 to 25. Through an exclusive community collaboration with Atrium Health’s Levine Children’s Hospital, Teen Health Connection’s mission is to improve the health of adolescents by providing physical and mental healthcare, education, advocacy, leadership development, and research through connections among adolescents, parents, and the community. They offer a wide range of services including adolescent gender health, outreach education and drug prevention and parenting support.

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Parent Support


COVID-19 and Homelessness

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Greater Charlotte Hope Line

The Greater Charlotte Hope Line is a 24/7 hotline for Mecklenburg County residents seeking help for parenting support, domestic violence and sexual assault. This free resource is confidential, safe, and staffed by highly trained advocates who have the knowledge and empathy necessary to help those who call. We provide a single source for crisis intervention services as well as support and prevention programming through education, guidance, emotional support and referrals to appropriate community services.

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Call 980.771.4673 anytime day or night to speak to an advocate for assistance with parenting issues, domestic violence, or sexual assault.



Office Location:

Valerie Woodard Center
3205 Freedom Drive
Charlotte, NC 28208
Hours: Mon-Fri  8 a.m. - 5 p.m.


Web Services

close alertCounty services are operating at a limited capacity. Questions about COVID-19? Call Public Health Hotline: 980-314-9400